Supervisor, Soft Services (Selangor)

UEM Edgenta; Subang Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading Asset Management & Infrastructure Solutions company seeks a supervisor for cleaning and landscaping operations. This role entails overseeing daily operations, training staff, and ensuring compliance with service standards. Candidates should possess relevant qualifications and 5 years of experience in the field.

Qualifications

• Minimum of 5 years of experience in cleaning and landscaping operations.
• Experience in managing on-ground teams and service contractors is an added advantage.

Responsibilities

• Oversee daily cleaning and landscaping operations, ensuring quality upkeep.
• Conduct in-house training for the cleaning team on safety and standards.
• Monitor attendance, punctuality, and compliance of cleaning personnel.

Skills

Problem solving

Team management

Communication

Education

Certificate or Diploma in Horticulture, Property Management, Estate Management

Job description

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Oversee daily cleaning and landscaping operations within the building compound, ensuring quality upkeep and compliance with service standards.

Supervise vendor personnel and perform regular inspections to ensure adherence to cleaning contract specifications and service-level agreements (SLAs).

Conduct in-house training for the cleaning team on safety, work scope and quality standards.

Monitor attendance, punctuality and appearance of cleaners and general workers, ensuring adherence to uniform and safety standards.

Ensure appropriate use and inventory of cleaning equipment, chemicals, and supplies, maintaining monthly stock levels.

Log and address all cleaning-related complaints promptly, ensuring issues are resolved efficiently with corrective action documented.

Assist the Facility Manager in managing contractors, monitoring vendor performance, and supporting site operations reporting.

Collaborate with the finance team to process invoices and provide updates on payment collections from clients.

Ensure proper use of the Edgenta Community Management Portal (ECMP), maintain accurate operational data and support compliance with safety and regulatory standards.

Prepare daily reports, assist in client presentations and proposals and support the Facility Manager during crises and emergency situations.

Requirements

Certificate or Diploma in Horticulture, Property Management, Estate Management, or a related discipline.

Minimum of 5 years of experience in cleaning and landscaping operations.

Strong problem-solving and troubleshooting skills.

Experience in managing on-ground teams and service contractors is an added advantage.

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Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary?

UEM Edgenta is the region’s leading Asset Management & Infrastructure Solutions company. We are listed on Bursa Malaysia (KLSE: EDGENTA) with a clear vision to Optimise Assets and Improve Lives.

We promise the Edgenta Way of delivering quality services to our clients by going beyond standards and offering technology-based solutions as a promise of efficiency, anchored upon a mindset to ensure safety across our operations for the benefit of all our stakeholders.

Our expertise covers Healthcare Support and Property & Facility Solutions within our Asset Management segment, and Infrastructure Services, along with Asset Consultancy within Infrastructure Solutions. We offer our clients a full suite of services throughout their asset life cycle, which includes consultancy, procurement and construction planning, operations and maintenance, as well as optimisation, rehabilitation and upgrades.

UEM Edgenta is currently present in Malaysia, Singapore, Indonesia, Taiwan, India and the United Arab Emirates.

UEM Edgenta is the region’s leading Asset Management & Infrastructure Solutions company. We are listed on Bursa Malaysia (KLSE: EDGENTA) with a clear vision to Optimise Assets and Improve Lives.

We promise the Edgenta Way of delivering quality services to our clients by going beyond standards and offering technology-based solutions as a promise of efficiency, anchored upon a mindset to ensure safety across our operations for the benefit of all our stakeholders.

Our expertise covers Healthcare Support and Property & Facility Solutions within our Asset Management segment, and Infrastructure Services, along with Asset Consultancy within Infrastructure Solutions. We offer our clients a full suite of services throughout their asset life cycle, which includes consultancy, procurement and construction planning, operations and maintenance, as well as optimisation, rehabilitation and upgrades.

UEM Edgenta is currently present in Malaysia, Singapore, Indonesia, Taiwan, India and the United Arab Emirates.

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