Supervisor Outlet Operations

DKSH; Sepang; On-site; MYR 24,000 - 36,000; Full time

Job summary

An established industry player is seeking a dynamic individual to join their team. This role involves supporting sales performance, ensuring high standards of customer service, and maintaining stock management procedures. The ideal candidate will be a self-motivated and fast learner, capable of working independently and as part of a team. With a focus on customer satisfaction and operational excellence, this position offers a chance to thrive in a vibrant work environment. If you are looking for a rewarding opportunity with numerous benefits, this could be the perfect fit for you.

Benefits

Annual leave

Maternity & Paternity leave

Annual salary increment

Performance bonus

EPF

SOCSO

EIS

Medical benefits

Sales Incentive

Long Service Award

Training

Staff discount

Qualifications

• At least 1 year of experience in the related field is required.
• Must possess SPM/Diploma in F&B or relevant qualification.

Responsibilities

• Assist in maximizing sales performance and maintaining customer service standards.
• Ensure adherence to stock and cash handling procedures.

Skills

Interpersonal Skills

Self-Motivated

Teamwork

Fast Learner

Good Working Attitude

Education

SPM/Diploma in F&B

Job description

Job Responsibilities:

• To be fully conversant with monthly/daily sales performance and assist the executive to ensure maximum results for the business is achieved.
• To assist the Executive in ensuring that standards of customer service and gift items production are consistently high and that the agreed standards are maintained, regularly checked and monitored.
• To ensure all stock & cash/credit card handling procedures are adhered to at all times and any discrepancies identified are fully investigated with appropriate action taken.
• Ensure team members follow company rules & regulations.
• Assist in marketing & promotion activities.
• Any other ad hoc duties as and when required by immediate manager.

Job Requirements:

• Candidate must possess at least SPM/Diploma in F&B or relevant qualification.
• At least 1 year of working experience in the related field is required for this position.
• Dynamic, self-motivated, fast learner, excellent interpersonal skills and able to work independently as well as in a team.
• Able to work shifts, public holidays & weekends.
• Good working attitude and pleasant disposition.
• Applicant must be Malaysian citizen.

Benefits:

• Annual leave
• Maternity & Paternity leave
• Annual salary increment
• Performance bonus
• EPF
• SOCSO
• EIS
• Medical benefits
• Sales Incentive
• Long Service Award
• Training
• Staff discount