Supervisor Outlet Operations

DKSH; Rawang; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading service provider in Rawang is seeking a dedicated candidate to assist in sales performance monitoring and ensure high standards of customer service. Ideal applicants will possess at least SPM/Diploma and have a year of experience in the F&B field. The role requires a dynamic, self-motivated individual with excellent interpersonal skills, capable of working independently as well as part of a team.

Qualifications

• At least 1 year of working experience in the related field is required.
• Applicant must be Malaysian citizen.
• Must be able to work at Famous Amos R&R Rawang.

Responsibilities

• Monitor monthly/daily sales performance.
• Ensure high standards of customer service.
• Investigate discrepancies in cash/credit handling.

Skills

Excellent interpersonal skills

Dynamic and self-motivated

Able to work independently

Education

SPM/Diploma in F&B or relevant qualification

Job description

Job Responsibilities

• To be fully conversant with monthly/daily sales performance and assist the executive to ensure maximum results for the business is achieved.
• To assist the Executive in ensuring that standards of customer service and gift items production are consistently high and that the agreed standards are maintained, regularly checked and monitored.
• To ensure all stock & cash/credit card handling procedures are adhered to at all times and any discrepancies identified are fully investigated with appropriate action taken.
• Ensure team members follow company rules & regulations.
• Assist in marketing & promotion activities.
• Any other ad hoc duties as and when required by immediate manager.

Job Requirements

• Candidate must possess at least SPM/Diploma in F&B or relevant qualification.
• At least 1 year of working experience in the related field is required for this position.
• Dynamic, self-motivated, fast learner, excellent interpersonal skills and able to work independently as well as in a team.
• Able to work shifts, public holidays & weekends.
• Good working attitude and pleasant disposition.
• Applicant must be Malaysian citizen.
• Must be able to work at Famous Amos R&R Rawang