Supervisor Outlet Operations

DKSH Group; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading company in the consumer goods sector is seeking a Supervisor for Outlet Operations in Kuala Lumpur. The role involves optimizing sales performance, maintaining high customer service standards, and ensuring compliance with stock and cash handling protocols. Ideal candidates should be dynamic, self-motivated individuals with at least a diploma in F&B and strong interpersonal skills.

Qualifications

• At least 1 year of working experience in the related field is required.
• Dynamic and able to work independently as well as in a team.
• Must be a Malaysian citizen.

Responsibilities

• Assist in maximizing monthly/daily sales performance.
• Ensure high standards of customer service and product quality.
• Monitor stock & cash handling procedures and conduct investigations.

Skills

Interpersonal Skills

Self-motivated

Teamwork

Adaptability

Education

SPM/Diploma in F&B or relevant qualification

Job description

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Title: Supervisor Outlet Operations

Location:

Kuala Lumpur, MY, MY

Global Business Unit: CG

Job Function: Sales

Requisition Number: 186082

Description:

Job Responsibilities:

• To be fully conversant with monthly/daily sales performance and assist the executive to ensure maximum results for the business is achieved.

• To assist the Executive in ensuring that standards of customer service and gift items production are consistently high and that the agreed standards are maintained, regularly checked and monitored.

• To ensure all stock & cash/credit card handling procedures are adhered to at all times and any discrepancies identified are fully investigated with appropriate action taken.

• Ensure team members follow company rules & regulations.

• Assist in marketing & promotion activities.

• Any other ad hoc duties as and when required by immediate manager.

Job Requirements:

• Candidate must possess at least SPM/Diploma in F&B or relevant qualification.

• At least 1 year of working experience in the related field is required for this position.

• Dynamic, self-motivated, fast learner, excellent interpersonal skills and able to work independently as well as in a team.

• Able to work shifts, public holidays & weekends.

• Good working attitude and pleasant disposition.

• Applicant must be Malaysian citizen.