Supervisor Outlet Operations

DKSH Group; Johor Bahru; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading company in the FMCG sector seeks a Supervisor for Outlet Operations in Johor Bahru. This role involves monitoring sales performance, ensuring high customer service standards, and managing cash handling. Ideal candidates should possess an SPM/Diploma in F&B, have at least 1 year of relevant experience, and excellent interpersonal skills.

Qualifications

• At least 1 year of working experience in the related field.
• Able to work shifts, public holidays & weekends.
• Good working attitude and pleasant disposition.

Responsibilities

• Monitor sales performance and ensure maximum business results.
• Maintain high standards of customer service and production.
• Investigate discrepancies in stock & cash handling.

Skills

Interpersonal Skills

Dynamic

Self-Motivated

Teamwork

Education

SPM/Diploma in F&B or relevant qualification

Job description

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Title: Supervisor Outlet Operations

Location:

Johor Bahru, MY, MY

Global Business Unit: CG

Job Function: Sales

Requisition Number: 188104

Description:
Internal Job Description

Job Responsibilities:

• To be fully conversant with monthly/daily sales performance and assist the executive to ensure maximum results for the business is achieved.

• To assist the Executive in ensuring that standards of customer service and gift items production are consistently high and that the agreed standards are maintained, regularly checked and monitored.

• To ensure all stock & cash/credit card handling procedures are adhered to at all times and any discrepancies identified are fully investigated with appropriate action taken.

• Ensure team members follow company rules & regulations.

• Assist in marketing & promotion activities.

• Any other ad hoc duties as and when required by immediate manager.

Job Requirements:

• Candidate must possess at least SPM/Diploma in F&B or relevant qualification.

• At least 1 years of working experience in the related field is required for this position.

• Dynamic, self-motivated, fast learner, excellent interpersonal skills and able to work independently as well as in a team.

• Able to work shifts, public holidays & weekends.

• Good working attitude and pleasant disposition.

• Applicant must be Malaysian citizen.