Supervisor, Operations (Logistics Industry)

Company Background:

We are representing our client, a leader in supply chain and logistics solutions. They specialize in warehouse operations, distribution, and innovative supply chain services, helping businesses improve efficiency and performance.

Job Responsibilities:

• Assist the Assistant Manager, Operations in overseeing smooth daily operations.
• Lead the team to achieve department KPI goals.
• Prepare, maintain, and update documentation to meet account requirements and changes in customer needs.
• Ensure all work processes comply with documented procedures and maintain proper housekeeping within the warehouse.
• Ensure timely processing of all inbound and outbound activities.
• Always maintain a high level of operational efficiency.
• Supervise and monitor employee performance, ensuring adherence to standard practices and proper use of equipment, materials, and supplies.
• Provide on-the-job training to warehouse staff.
• Perform inventory reconciliation and investigate stock discrepancies.
• Update WMS for stocks return and follow-up system updates for closeout items.
• Manage inventory accuracy through planned cycle counts, monthly reconciliations, inventory analysis and relevant reporting.
• Report any warehouse irregularities to the Assistant Manager, Operations.
• Ensure warehouse safety and security measures are in place and adhered to.
• Support the Assistant Manager, Operations in the implementation of work improvement projects.
• Liaise with customers regarding operational and service-related matters.
• Perform other duties as assigned by the Assistant Manager, Operations.

Job Requirements:

• Minimum 5 years of relevant experience in warehousing and logistics, with at least 3 years in a supervisory role.
• Minimum SPM or Diploma in Logistics, Business Administration, or related field.
• Strong organizational and time management skills, particularly in documentation and communication with customers and transporters.
• Effective leadership and team management abilities.
• Good judgment and strong problem-solving skills.
• Proficient in Microsoft Word, Excel, Outlook, etc.
• Forklift license is an added advantage.

Consultant In-Charge:

balqis@talentrecruit.com.my

Only shortlisted candidates will be notified.