Supervisor (KL & Selangor)

Hong Kong Sa Sa (M) Sdn Bhd; Selangor; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Remuneration package

17 days annual leave

Medical & dental benefits

Personal accident insurance

Hospitalization insurance

Training provided

Job summary

Hong Kong Sa Sa (M) Sdn Bhd, Malaysia affiliate of Sa Sa International Holdings, seeks a retail supervisor to oversee store operations, staff guidance, and promotions across 70+ shops in Malaysia. You will ensure smooth cashiering, stock control, adherence to safety rules, and timely reporting to the store manager.

The role offers an attractive remuneration package with basic salary plus incentives, 17 days of annual leave, medical and dental benefits, insurance coverage, and ongoing

Qualifications

• Minimum 2 years of retail supervisory experience.
• Strong leadership and good communication skills.

Responsibilities

• Store Operations – manage opening/closing, cash handling, and store upkeep.
• Staff Supervision – guide and support team, arrange shifts, train new members.
• Display & Promotions – set up product displays and support campaigns.
• Reporting – report daily sales and store matters to the manager.
• Safety & Rules – ensure compliance with safety standards and company policies.

Skills

Leadership

Communication

Job description

Make sure customers are happy and well taken care of.

Handle customer feedback and complaints.

Store Operations

Manage daily store activities like opening and closing.

Keep the shop clean, tidy, and fully stocked.

Make sure cashiering and payments run smoothly.

Staff Supervision

Guide and support the shop staff.

Arrange work schedules and shifts.

Train new team members.

Check and manage stock levels.

Organize restocking when needed.

Prevent stock loss or damage.

Display & Promotions

Set up product displays neatly.

Help with in-store promotions and campaigns.

Reporting

Report daily sales and store matters to the manager.

Safety & Rules

Make sure the shop follows all safety and company rules.

Requirements

Minimum 2 years of retail supervisory experience

Strong leadership and good communication skills

Attractive remuneration package (Basic + Commission + Incentives + OT)

17 days annual leave per calendar year

Medical and Dental Benefits

Personal Use

Personal accident and hospitalization insurance

Professional training will be provided

Health & Beauty Retail 101-1,000 employees

Hong Kong Sa Sa (M) Sdn Bhd is the Malaysia affiliate office of Sa Sa International Holdings Limited. Sa Sa Malaysia established in year 1997 with the very 1st retail store located at Golden Triangle Kuala Lumpur.

As at today, Sa Sa Malaysia has expanded to total of 70 shops throughout Malaysia.

Sa Sa International Holdings Limited is a leading cosmetics retailing group in Asia. Listed on The Stock Exchange of Hong Kong Limited (the Stock Exchange) in 1997 (Stock Code: 178). It has over 270 retail stores in Asia selling over 700 brands of skincare, fragrance, make-up and hair care, body care products, health and beauty supplements including own-brands and exclusive products. The Group employs close to 4,800 staff in markets across the region, covering Hong Kong & Macau, Mainland China and Malaysia.

Legend and Vision

Established in 1978, Sa Sa has grown from a 40 sq. ft. retail space to become today's regional "beauty" enterprise and is now the leading cosmetics retail chain in Asia, according to the "Retail Asia-Pacific Top 500" ranking of Retail Asia magazine and Euromonitor in 2017. As one of the largest sole agents in cosmetics in Hong Kong, Sa Sa represents over 200 international beauty brands in Asia.

Sa Sa prospers on its successful and proven "one-stop cosmetics specialty store" concept, offering customers with a wide range of quality products. Its e-commerce arm, sasa.com, provides online shopping service to customers as well as a strong marketing tool for the Group.