Supervisor @ Guardian Sea Park, PJ

GUARDIAN; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

Guardian, a leading pharmacy brand in Asia, seeks a Supervisor for its outlet in Malaysia. The ideal candidate will assist in daily operations and ensure excellent customer service. Join a team that values commitment, meticulousness, and customer satisfaction. Enjoy benefits such as EPF, annual leave, and sales incentives.

Benefits

EPF, SOCSO & EIS

Annual Leave

Sales Incentive

Meal Allowance

Team Member Discount

13 month salary

Qualifications

• Malaysian citizen, aged 20-35 years.
• Willingness to work shifts, weekends, and public holidays.
• Availability for at least 6 months.

Responsibilities

• Assist Store Manager with overall outlet operations.
• Supervise staff attendance and daily tasks.
• Promote and manage customer interactions effectively.

Skills

Customer service orientation

Meticulousness

Good interpersonal skills

Job description

Last Updated on 30 Jun '25
Expiring on 02 Jul '25

RM 2030 / month

About DFI Retail Group
DFI Retail Group (the ‘Group’) is a leading Asian retailer. As at 30 Jun 2024, the Group, its associates and joint ventures operated some 11,000 outlets and employed over 200,000 people. The Group had total annual revenue in 2023 exceeding US$26 billion. The Group is dedicated to delivering quality, value and exceptional service to Asian consumers through a compelling retail experience, supported by an extensive store network and highly efficient supply chains. The Group (including associates and joint ventures) operates a portfolio of well-known brands across six key divisions: food, convenience, health and beauty, home furnishings, restaurants and other retailing. At the heart of its business, DFI Retail Group is driven by its purpose to "Sustainably Serve Asia for Generations with Everyday Moments.

The Group’s parent company, DFI Retail Group Holdings Limited, is incorporated in Bermuda and has a primary listing in the equity shares (transition) category of the London Stock Exchange, with secondary listings in Bermuda and Singapore. The Group’s businesses are managed from Hong Kong. DFI Retail Group is a member of the Jardine Matheson Group

About Guardian
From its roots in Malaysia, Guardian has built a regional reputation for being a trusted, committed and responsible pharmacy brand for over four decades. Today, Guardian operates across Malaysia, Indonesia, Singapore, Vietnam, Brunei and Cambodia, and provides a wide range of health care, beauty care, personal care and baby care products, with in-store specialists assisting customers with expert advice and support.

The Role Supervisor
Responsible in assisting Store Manager/Executive in Charge for overall Outlet Operation
Handle all day-to-day task at store (cash money, daily report, promotion etc)
Supervise staffs (attendance, briefing, follow up)
To demonstrate excellent customer service and build & maintain good rapport with customers
Play an integral part in contributing towards outlet sales achievement & sales growth
Maintain cash accurately according to the set procedures and to keep proper records of operation
Actively promote stocks or promotional mechanics to customer
Responsible in dealing with customer inquiries and complaints
Assisting in all aspects of outlet , especially display, merchandising and cleanliness

About You
- Meticulous
- Pleasant disposition
- Customer service oriented

Benefits
- EPF, SOCSO & EIS
- Annual Leave
- Sales Incentive
- Meal Allowance
- Team Member Discount
- 13 month salary

Requirements
- Malaysian
- 20 - 35 years old
- Able to work on shifts
- Able to to work on weekdays, weekend and public holiday
- Able to work at least 6 months

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