Sub-Regional Workplace Manager – APAC

Cushman & Wakefield; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Benefits offered by this job

Being part of a growing global company

Career development and promotion from

Diversity and Inclusion

Work-life balance

Job summary

Cushman & Wakefield in Malaysia is seeking a Sub-Regional Workplace Manager – APAC to provide regional leadership over workplace and facilities operations across 9 countries and 14 offices, covering around 184,000 sq ft. The role focuses on consistent standards, operational excellence and an engaging employee experience for the APAC portfolio.

You will lead local teams and service partners, align with business stakeholders and drive regional workplace initiatives, moves, refurbishments and

Qualifications

• 8+ years of experience in workplace experience, facilities management, corporate real estate, hospitality or related fields.
• Proven experience managing multiple offices across different countries, preferably within APAC.
• Strong experience in workplace and employee experience, rather than purely technical facilities management.
• Experience leading or influencing local teams and service providers across multiple markets.
• A strong customer-service and hospitality mindset, with a genuine focus on creating a positive employee experience.
• Strong stakeholder management skills, with the ability to engage senior business leaders and influence across a matrix organisation.

Responsibilities

• Provide overall leadership and governance for workplace and facilities management across 9 countries and 14 offices.
• Oversee the delivery of workplace services, facilities operations, building management, vendor performance and workplace standards across the region.
• Lead and support local workplace/facilities teams, ensuring consistent service delivery while allowing for local market requirements.
• Develop and implement regional workplace standards, processes and best practices across the portfolio.
• Partner closely with business leaders, HR and other stakeholders to understand employee needs and continuously improve the workplace experience.
• Drive a hospitality-led and employee-centric workplace environment, creating offices where employees feel welcomed, supported, connected and productive.

Skills

APAC experience

Facilities leadership

Stakeholder management

Hospitality mindset

Employee experience

Job description

Job Title

Sub-Regional Workplace Manager – APAC

Job Description Summary

The Sub-Regional Workplace Manager will be based in Malaysia and will provide regional leadership and oversight of workplace and facilities management operations across 9 countries and 14 offices, covering approximately 184,000 sq. ft. The portfolio spans with a mix of larger offices supported by on-site teams and smaller locations managed remotely. The role will be responsible for ensuring consistent workplace standards, operational excellence and an engaging employee experience across the sub-region. The successful candidate will provide overall leadership, governance and strategic oversight while working closely with local teams, business stakeholders and service partners.

Job Description

About the role:

• Provide overall leadership and governance for workplace and facilities management across 9 countries and 14 offices.
• Oversee the delivery of workplace services, facilities operations, building management, vendor performance and workplace standards across the region.
• Lead and support local workplace/facilities teams, ensuring consistent service delivery while allowing for local market requirements.
• Develop and implement regional workplace standards, processes and best practices across the portfolio.
• Partner closely with business leaders, HR and other stakeholders to understand employee needs and continuously improve the workplace experience.
• Drive a hospitality-led and employee-centric workplace environment, creating offices where employees feel welcomed, supported, connected and productive.
• Lead workplace improvement initiatives, office moves, fit-outs, refurbishments and other workplace projects as required.
• Monitor workplace performance, service levels, budgets and key operational metrics across the portfolio.
• Manage and oversee regional vendors, suppliers and service partners, ensuring quality, compliance and value for money.
• Conduct regular reviews of workplace operations and identify opportunities for standardisation, efficiency and continuous improvement.
• Provide regional reporting, insights and recommendations to senior leadership.
• Support workplace strategy and initiatives that enhance employee engagement, collaboration and overall workplace experience.

About you:

• 8+ years of experience in workplace experience, facilities management, corporate real estate, hospitality or related fields.
• Proven experience managing multiple offices across different countries, preferably within APAC.
• Strong experience in workplace and employee experience, rather than purely technical facilities management.
• Experience leading or influencing local teams and service providers across multiple markets.
• A strong customer-service and hospitality mindset, with a genuine focus on creating a positive employee experience.
• Strong stakeholder management skills, with the ability to engage senior business leaders and influence across a matrix organisation.
• Experience managing vendors, budgets, operational performance and workplace projects.
• Strong organisational and project management skills, with the ability to manage a geographically dispersed portfolio.
• Ability to balance regional consistency with local market requirements.
• Excellent communication and presentation skills.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion
• We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

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INCO: “Cushman & Wakefield”