Structure Supply Engineer (H/F) - AIRBUS CUSTOMER SERVICES SDN BHD

AEROCONTACT; Sepang; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading aerospace company in Malaysia is seeking a Structure Supply Engineer to support their Customer Care Centre. You will collaborate with various stakeholders to resolve supply-related issues, manage technical queries, and ensure compliance with engineering standards. Strong technical expertise and communication skills are essential for success in this role, which offers a permanent employment opportunity.

Qualifications

• Experience with A/C structural parts and systems.
• Ability to manage technical queries and support suppliers.
• Familiarity with compliance risks and engineering standards.

Responsibilities

• Resolve supply-related topics for A/C structural parts.
• Support Satair procurement teams with technical knowledge.
• Manage creation and update of master data in SAP tools.

Skills

Technical knowledge in supply engineering

Problem-solving skills

Communication skills

Tools

SAP

Job description

Structure Supply Engineer (H/F) - AIRBUS CUSTOMER SERVICES SDN BHD

Job Description: You will be part of the Supply Engineering team and will contribute as a key stakeholder of the Customer Care Centre in resolving supply-related topics (A/C structural parts, systems, tooling) to support, satisfy, and retain our customers. Your technical expertise and advice will enable the best possible supply solutions for our customers and stakeholders. Your main stakeholders include the Customer Care Centre (Daily & Major Repairs), Satair, and PMRS. You will provide cross-programme and cross-natco support in collaboration with the Supply Engineering team, ensuring multi-ATA competence.

• Answer spares engineering queries via TechRequest.
• Assist external suppliers with technical knowledge and data supply.
• Answer technical queries supporting Satair procurement teams.
• Identify and analyze alternative part numbers.
• Handle obsolete raw materials and manufacturing processes with Engineering team support.
• Provide stakeholders with required data through the DEX process.
• Offer technical support to suppliers.
• Manage creation/update of master data in local SAP tools as delegated.
• Check production/FAL stocks and trigger Production Parts Rob process with approval from local Spares engineering teams.
• Trigger leasing and exchange processes with SATAIR (IRSS).
• Identify unknown suppliers.
• Perform stock checks for Satair, FAL, and suppliers directly or indirectly (with 1S support).
• Ensure completion of administrative supply engineering tasks.
• Prepare RDTS for ICY coverage and installation of alternative P/N not documented by Airbus.
• Uphold Airbus Values, Leadership Model, and Code of Conduct, setting an example and promoting awareness.
• Perform any other tasks as directed by superiors.

This role requires awareness of potential compliance risks and a commitment to act with integrity, foundational to the company's success, reputation, and sustainable growth.

Company: Airbus Customer Services Sdn Bhd

Employment Type: Permanent

Experience Level: Professional

Job Family: Customer Engineering, Technical Support & Services

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