Strategy Consultant - PaymentNew

Capco (The Capital Market Company Group); Kuala Lumpur; On-site; MYR 180,000 - 260,000; Full time

Job summary

Capco Malaysia is seeking a Strategy Consultant with strong payments domain experience to support a strategic advisory engagement within Retail Banking. This is a strategy-focused role emphasizing discovery, research, analysis and development of strategic recommendations for senior stakeholders.

You will bring a strong understanding of the payments ecosystem and translate complex findings into clear recommendations, with opportunities and risks identified for the client.

Qualifications

• Experience in strategy consulting or equivalent strategy-focused role.
• Strong knowledge of retail banking payments and ecosystem.
• Understanding of local payments and regulatory landscape (domestic/cross-border).
• Strong strategic, analytical and synthesis capabilities.
• Excellent PowerPoint and slide-writing skills.

Responsibilities

• Support strategic advisory and discovery work in the retail banking payments landscape.
• Conduct research across payment rails, gateways, domestic and cross-border payments.
• Assess market trends, regulatory developments and identify implications.
• Structure ambiguous business questions into clear workstreams and analysis areas.
• Develop executive-ready strategy decks with evidence-based recommendations.

Skills

Strategy consulting

Payments domain knowledge

Retail banking payments

Stakeholder engagement

Synthesis and analysis

PowerPoint presentation

Research and analysis

Tools

PowerPoint

Job description

About Capco

Capco is an entrepreneurial global consulting firm dedicated exclusively to the financial services industry. We help banks, insurers, and capital markets firms navigate complex change across transformation, technology, risk & compliance, and strategy.

With a strong and growing presence across Asia‑Pacific, including Malaysia, Capco partners with some of the world’s largest financial institutions on high‑impact, large‑scale transformation initiatives. Our consultants combine deep industry expertise with innovative thinking to deliver measurable outcomes for clients.

As we continue to scale rapidly in Malaysia, this is an exciting time to join Capco. You’ll have the opportunity to make a real impact, build new capabilities, and grow your career quickly within a collaborative, high‑performance consulting environment.

Role Overview

We are looking for a Strategy Consultant with strong Payments domain experience to support a strategic advisory engagement within Retail Banking.

This is a strategy-focused role with an emphasis on discovery, research, analysis and development of strategic recommendations, rather than execution or implementation.

The successful candidate will bring a strong understanding of the payments ecosystem and be able to assess market, regulatory and industry developments, identify strategic implications, and translate complex findings into clear recommendations for senior stakeholders.

Key Responsibilities

• Support strategic advisory and discovery work across the retail banking payments landscape.
• Conduct research and analysis across payment rails, payment gateways, domestic and cross-border payments, and the broader payments ecosystem.
• Assess market trends, regulatory developments, industry dynamics and emerging payment models to identify implications and opportunities for the client.
• Structure ambiguous business questions into clear workstreams, hypotheses and areas for analysis.
• Conduct current-state, market and competitive assessments to develop a fact base for strategic decision-making.
• Synthesise quantitative and qualitative findings into clear insights, strategic implications and recommendations.
• Develop and evaluate strategic options, including key considerations, trade-offs, opportunities and risks.
• Support stakeholder interviews, discovery discussions and workshops to gather perspectives and validate hypotheses.
• Develop compelling executive-level presentations and strategy decks, with clear storylines and evidence-based recommendations.
• Communicate findings and recommendations effectively to senior client and internal stakeholders.

Experience & Skills

• Experience in strategy consulting, management consulting, financial services advisory or an equivalent strategy-focused role.
• Strong knowledge of retail banking payments, including payment rails, payment gateways and the broader payments ecosystem.
• Good understanding of the local payments and regulatory landscape, including both domestic and cross-border payments.
• Strong strategic and commercial thinking, with the ability to understand the implications of market and regulatory developments.
• Demonstrated ability to structure and solve complex or ambiguous business problems.
• Strong research, analytical and synthesis capabilities.
• Excellent PowerPoint and slide-writing skills, with the ability to build clear, concise and senior-management-ready storylines.
• Ability to translate detailed analysis into actionable strategic recommendations.
• Strong communication and senior stakeholder engagement skills.

Why Join Capco?

• Work exclusively with leading banks and financial institutions on meaningful transformation programmes
• Be part of an entrepreneurial, growing Malaysia practice with strong APAC momentum
• Gain exposure to complex, high‑profile projects and senior stakeholders
• Enjoy faster career progression, strong performance‑based rewards, and real responsibility in building Capco’s future