Strategic Partnerships Operations Associate

Intellect; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A global company is seeking a motivated Strategic Partnerships Operations Associate in Kuala Lumpur. You'll support impactful mental health initiatives through project management and collaboration across sectors, while enjoying benefits like flexible work arrangements and wellness support. Join a mission-driven team dedicated to creating measurable social impact across Southeast Asia.

Benefits

Hands-on experience with impactful projects

Mentorship and learning opportunities

Global diverse work environment

Generous leave policy

Flexible work arrangements

Comprehensive medical coverage

Performance bonus

Development budget for professional growth

Mental health support resources

Regular social events

Qualifications

• University degree in relevant fields.
• 1-3 years experience in project management or operational roles is a plus.
• Ability to work independently and collaboratively.

Responsibilities

• Support planning and implementation of strategic partnership projects.
• Coordinate and operationalise projects and partnerships.
• Conduct regular partner check-ins and engagement sessions.

Skills

Project management

Analytical skills

Communication

Organizational skills

Education

University graduate in Psychology, Business Administration, Operations Management, Public Policy, Social Sciences, or related field

Tools

Microsoft Office

Job description

We are looking for a highly motivated and detail-oriented Strategic Partnerships Operations Associate to join our growing team. You will play a critical role in supporting the execution and operationalisation of mental health initiatives in Singapore / Malaysia, working closely with our Strategic Partnerships Team in the relevant markets.

This is an exciting opportunity to be part of a mission-driven team and contribute to projects that create measurable social impact across Southeast Asia.

• Support the planning and implementation of strategic partnership projects across key sectors including but not limited to: healthcare, education, community, and government
• Work closely with internal teams to coordinate and operationalise projects
• Assist in the scoping of partnerships and development of proposals tailored to partner needs
• Set up and manage partnership trials, pilots, and ongoing engagements, including account creation and onboarding
• Track and report on project progress and outcomes through regular data analysis and reporting
• Provide on-the-ground support for operational rollouts and partner engagement initiatives
• Conduct regular partner check-ins, reviews, and engagement sessions
• Explore and support the implementation of long-term, sustainable partnership models.
  
  
  

Requirements

• Education: University graduate. A degree in Psychology, Business Administration, Operations Management, Public Policy, Social Sciences, or a related field
• Strong project management and implementation skills
• Exceptional communication skills along with consultative and analytical strengths
• Ability to work within a startup environment
• Self-starter with strong organizational skills and attention to detail
• Ability to work collaboratively in a team and independently when needed
• Proficient in Microsoft Office (Word, Excel, PowerPoint) or similar tools
• Based in Malaysia or Vietnam, with ability to work virtually across international teams and in-person locally as needed
• Experience in dealing with healthcare, community, government, educational organisations is a plus
• 1-3 years of experience in project management or operational roles is a plus
  
  
  

Benefits

What We Offer:

• Hands-on experience with impactful projects in mental health and community sectors
• Mentorship and learning opportunities with a dynamic and supportive team
• A chance to contribute meaningfully to initiatives that drive real-world change.\
  
  
  

Why You'll Love Working With Us:

• Global company - work in a diverse environment with people from nearly 20 countries
• Generous leave policy - time off to rest and recharge
• Christmas week off - company-wide break during Christmas, separate from annual leave
• Birthday leave - enjoy a day off on your birthday
• Quarterly mental health days - one day off every quarter to focus on your wellbeing
• Flexible work arrangements - work in a way that suits your lifestyle and goals
• Work-life balance - a culture that values personal time and long-term wellness
• Medical coverage - comprehensive insurance for peace of mind
• Performance bonus - high performance is recognised and rewarded
• Development budget - annual allowance to support your professional development
• Mental health support - premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
• Socials and communities - regular non-work events/activities to connect and have fun together