Strategic Partnerships Director

Great Eastern; Kuala Lumpur; On-site; MYR 60,000 - 120,000; Full time

Job summary

Great Eastern, a long-standing financial services group in Singapore and Malaysia, seeks a proactive professional to grow its SME Employee Benefits business. Responsibilities include managing partnerships, driving distribution efforts, and monitoring performance to achieve business goals.

The role emphasizes relationship building, customer service, and the ability to operate in a fast-paced environment while upholding regulatory and company standards.

Qualifications

• Bachelor's degree or higher in Business, Marketing, Insurance, or a related discipline.
• Minimum of 3 years’ experience in a sales-related role.
• Strong customer focus with the ability to build and maintain relationships across the organization and externally.
• Proven track record in sales, marketing, or business development, with excellent interpersonal, communication, and networking skills.
• Skilled at handling complaints and requests with urgency, maintaining impartiality objectivity.
• Excellent ability to communicate, present, persuade and influence effectively at all levels of the organization.
• Strong sales and customer service skills, with the ability to assess client needs, provide quality services and uphold high standards.
• Self-motivated, resilient and capable of thriving in a challenging and fast-paced environment.
• High level of integrity takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

Responsibilities

• Plan, coordinate, and execute partner-related initiatives with internal and external stakeholders.
• Manage day-to-day distribution support and operational activities for partnerships and clients.
• Monitor and track business performance, identify gaps and growth opportunities, implement improvements.
• Build and strengthen relationships with business partners ensuring high service standards.
• Assist in planning and executing corporate events and employee briefings, presenting acquisition solutions.
• Monitor policy enrolment, briefing, policy setup and billing issuance.
• Engage in projects to grow the SME Employee Benefits business.
• Follow up on outstanding premiums and claims recoveries.
• Highlight risks and share best risk management practices.

Skills

Customer relationship management

Sales experience

Interpersonal skills

Communication skills

Networking

Education

Bachelor's degree in Business/Marketing/Insurance

Job description

Great Eastern, a long-standing financial services group in Singapore and Malaysia, seeks a proactive professional to grow its SME Employee Benefits business. Responsibilities include managing partnerships, driving distribution efforts, and monitoring performance to achieve business goals.

The role emphasizes relationship building, customer service, and the ability to operate in a fast-paced environment while upholding regulatory and company standards.