Strategic Partner Manager, WSG

Dell GmbH; Cyberjaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading technology company is seeking a Client Solutions Sales Specialist to enhance customer experience and deliver effective IT solutions. The ideal candidate should have strong interpersonal skills, technical IT experience, and the ability to manage relationships throughout the sales cycle. Join us to make a significant impact in supporting customer needs and driving technology adoption.

Qualifications

• 4+ years of technical business-related pre-sales experience.
• Experience in Systems Administration/Integration, Professional Services/Consulting.
• Hands-on experience with deploying desktops and building servers.

Responsibilities

• Consult with external customers to implement and replace IT solutions.
• Develop integrated IT solutions to support customer goals.
• Lead Intel Technology initiatives related to AI PC adoption.

Skills

Customer service

Communication

Organizational skills

Presentation skills

Education

Technical Certification

Tools

Citrix

VMware Horizon

Microsoft Server OS 2012/2016

Windows 10/11

Microsoft Endpoint Configuration Manager (MECM)

Job description

From developing brand-new accounts to driving expansion across existing accounts, our sales team transforms opportunity into action every day. Whether focusing on a geographical area, product line, industry, channel or market segment, their goal is the same: to develop relationships with the end-users of the organization and generate significant sales. They are the direct line between our ground-breaking portfolio of product solutions and the desks of satisfied customers.

Join us to do the best work of your career and make a profound social impact as a Client Solutions (WSG) Sales Specialist on our Direct Sales Team.

What you’ll achieve

In this role, you will be responsible for building strong customer relationships in the field and ensuring an outstanding customer experience with existing and potential customers.

You will:

• Consult with external customers and implement new IT solutions and/or replace existing IT solutions
• Develop and offer integrated, end-to-end IT solutions that support the customer’s strategic, operational and financial goals and position Dell for rapidly growing business
• Translate the client’s business and technical requirements into specific systems, applications or process designs for large, complex technology solutions and integrate architecture
• Lead Intel Technology initiatives for OSE & SE organization in CSG, driving NPU & AI PC adoption
• Enable the technical organization on Intel products
• Support sales and extended teams by overcoming technical objections related to Intel issues
• Act as technical liaison with Intel FAEs and Dell internal partners and account teams
• Build and maintain relationships with Dell internal extended teams around Intel products (FPM, Support, PG, CT, Services)

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Good organizational, customer service, and communication skills
• Professional presentation skills
• Experience in Information Technology areas such as:
• Systems Administration/Integration, Professional Services/Consulting, Hands-on experience with End-User environments including deploying desktops, building servers, or 4+ years of technical business-related pre-sales experience
• Ability to prioritize and manage your schedule in a flexible work environment

Desirable Requirements

• Experience with Citrix, VMware Horizon, Microsoft Server OS 2012/2016, or Windows 10/11 (Technical Certification a plus)
• Systems Management experience (Microsoft Endpoint Configuration Manager - MECM)
• Experience in VPro, AMT & EMA