Store Supervisor - FamilyMart Seri Botani

QL Maxincome Sdn Bhd (FamilyMart); Ipoh; On-site; MYR 33,000 - 47,000; Full time

Job summary

FamilyMart Seri Botani in Ipoh is seeking a Store Supervisor to oversee daily store operations, ensure stock availability, and lead a team to meet performance targets. The role involves supervising staff, maintaining store standards, and stepping in for the Store Manager as needed.

The successful candidate will have SPM qualification or relevant retail experience, strong Bahasa Malaysia and English communication skills, and be willing to work shifts, including weekends and public holidays.

Qualifications

• SPM qualification or retail experience.
• Able to communicate clearly in Bahasa Malaysia and English.
• 1–2 years of retail or customer service experience preferred.
• Willing to work at retail outlets and relocate if required.
• Able to work on a shift basis, including weekends and public holidays.
• Own transport.

Responsibilities

• Forecast, plan, order and stock merchandise to ensure stock availability at all times.
• Ensure daily store operations adhere to company policies and operating standards.
• Promote professionalism of staff in retail operations.
• Guide and supervise store activities to keep operations in good order.
• Deputies to manage store in the absence of the Store Manager.
• Maintain store cleanliness, safety and housekeeping.

Skills

Retail experience

Bilingual communication

Willing to relocate

Shift work

Education

SPM qualification

Job description

Store Supervisor - FamilyMart Seri Botani

Responsible to ensure daily store operations adhere to company policies and operating standards.

Forecast, plan, order and stock merchandise to ensure stocks availability at all times.

Ensures effective and economic use of staff retail operations department to achieve its objectives.

Promotes professionalism of staff in retail operation department.

To guide and ensure the system for overall store activities in good order.

Deputies to manage store in the absence of Store Manager.

To ensure store cleanliness, safety and housekeeping.

Undertakes other tasks as required by superiors.

Requirements

Possess at least an SPM qualification or have relevant retail experience.

Able to communicate clearly in both Bahasa Malaysia and English.

Preferably has 1-2 years of experience in retail or customer service.

Candidates without retail experience but with a positive working attitude are encouraged to apply.

Willing to work at retail outlets and relocate to other locations when required.

Able to work on a shift basis, including weekends and public holidays.

Possess own transport.

FamilyMart is the world’s 2nd largest convenience store chain with over 17,500 stores globally and more than 40 years of experience in convenience retailing. We aim to stay ahead of social trends and meet evolving lifestyle needs as a trusted provider to local communities.

FamilyMart Malaysia is managed by QL Maxincome Sdn Bhd, a subsidiary of QL Resources Berhad (listed on Bursa Malaysia). Our shared values focus on delivering quality food and creating positive experiences for all.

PDPA Notice: We are committed to protecting personal data in compliance with the Personal Data Protection Act (PDPA).

By QL Maxincome Sdn. Bhd.

Registration No. 199601010973 (383322-D) | All Rights Reserved.

FamilyMart is the world’s 2nd largest convenience store chain with over 17,500 stores globally and more than 40 years of experience in convenience retailing. We aim to stay ahead of social trends and meet evolving lifestyle needs as a trusted provider to local communities.

FamilyMart Malaysia is managed by QL Maxincome Sdn Bhd, a subsidiary of QL Resources Berhad (listed on Bursa Malaysia). Our shared values focus on delivering quality food and creating positive experiences for all.

PDPA Notice: We are committed to protecting personal data in compliance with the Personal Data Protection Act (PDPA).

By QL Maxincome Sdn. Bhd.

Registration No. 199601010973 (383322-D) | All Rights Reserved.