Store Manager | Massimo Dutti Pavilion

Al-Futtaim Group; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading fashion group is seeking a Store Manager to lead their store in Kuala Lumpur, ensuring high performance and compliance while maximizing sales. Ideal candidates will have 5+ years of experience in fashion retail management and strong leadership skills to foster a culture of excellence within the team.

Qualifications

• Minimum 5 years of retail operations experience in a managerial position.
• Proficient in MS Office and internet savvy.

Responsibilities

• Lead, motivate, and mentor the team to achieve performance and productivity.
• Maximize sales opportunities and minimize stock losses.
• Ensure compliance with company SOPs and guidelines.

Skills

People Management

Interpersonal Skills

Service Orientation

Tools

MS Office

Job description

An established fashion group that has acquired the exclusive retail rights to operate stores for top fashion brand-names including ZARA, Massimo Dutti and Pull & Bear is seeking to hire top talents for our brands. We invite highly motivated and enthusiastic individuals who adore fashion and thrive on the challenge of working in this high energy industry to be part of the team.

We are looking for highly committed professionals who adore fashion and thrive on the challenge of working in a high-energy business; who are willing to share our vision of creating a new concept in customer service.

Massimo Dutti “Elevating Style Since 1985: Massimo Dutti - Where Spanish Sophistication Meets Global Fashion. Proudly Franchised by AFG in Malaysia, Under the Inditex Legacy.”

Job Description:

• Lead, motivate and mentor his team in achieving high level of performance and productivity.
• Maximize sales opportunities, minimize loss of sales opportunity. Achieve the sales target given.
• Control stock losses to the minimum level
• Ensure full compliance with the company’s SOP, policies and procedures, profit protection measures, rules and regulations.
• Efficient control of stocks, following up deliveries, shortages and inter-store transfer.
• Build a strong sales and service business culture within his team members/workplace.
• Be the auditor of the designated store to ensure all processes are carried out following the SOP and guidelines given.
• Contribute as an effective member of the Store Management Team towards the success of the store through strategic planning, operational management, achieving sales targets, and monitoring store expenses within the budget.

Requirements:

• Minimum of 5 years of direct experience in retail operations in a managerial position with a successful track record in the fashion retail industry.
• Strong people management skills, excellent interpersonal skills, and service orientation.
• Applicants must be willing to work according to retail operation hours and on public holidays.
• Proficient in MS Office and internet savvy.

Additional Information:

Salary range will be discussed during the interview. The application process will include questions about your qualifications, right to work in Malaysia, years of experience as a store manager, expected monthly salary, years of people management experience, and notice period required to leave current employment.

About the Company:

Al-Futtaim Group, established in the 1930s, is a diversified regional business headquartered in Dubai, UAE, operating across automotive, financial services, real estate, retail, and healthcare sectors, with over 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa. The group partners with over 200 global brands and emphasizes entrepreneurship and customer focus to sustain growth and expansion.