Store Manager (JPO)

Valentino; Johor; On-site; MYR 60,000 - 100,000; Full time

Job summary

Maison Valentino is seeking a Senior Retail Manager to lead a dynamic team while promoting the brand's visibility and achieving strategic KPIs. This role requires a creative manager with at least 2 years of experience in retail management who can foster a collaborative and engaging environment.

Qualifications

• Minimum of 2 years of Senior Retail Management experience.
• Strong understanding of retail performance KPIs.
• Experience in client engagement and strategy development.

Responsibilities

• Act as a Brand Ambassador and enhance brand visibility.
• Achieve budget targets and drive strategic KPIs.
• Manage client database and clienteling strategies.

Skills

Effective communication

Understanding retail KPIs

Motivating communication skills

Job description

A career at Maison Valentino offers an opportunity to grow in a dynamic environment where business and creativity intersect within an inclusive and open-minded community.

Maison Valentino values a colleague-centric approach, emphasizing individual contribution and behavior as key to our collective success. Each Valentino team member plays a crucial role in ensuring that every need is met with mastery, creativity, and care.

Expectations and Responsibilities:

• Minimum of 2 years of Senior Retail Management experience.
• Act as a Brand Ambassador to enhance the brand's visibility and reputation in the market.
• Achieve budget and targets, and drive strategic KPIs.
• Promote a <> mindset and serve as a role model.
• Foster creativity and a colleague-centric culture within the team.
• Set agendas and achieve key goals, including:
• Implement clienteling strategies to engage, recruit, retain, and upgrade clients, with a focus on local domestic clients.
• Develop and execute business strategies to improve KPIs such as conversion rate, cross-selling, and bags business development.
• Ensure effective communication of company content through briefings, product and CRM training, and store engagement activities.
• Manage client database meticulously, including client assignments and reassignments.
• Build and develop a high-performing team through talent recruitment, retention, and career planning.
• Provide coaching and development to enhance team skills, manage performance, give feedback, and motivate.
• Ensure operational and administrative compliance, including AFS procedures.

Key Competencies:

• Effective communication with HQ and team, sharing constructive feedback and strategies.
• Strong understanding and management of retail performance KPIs.
• Engaging, positive, and motivating communication skills.

The Valentino ecosystem celebrates a diverse pool of talents, each contributing their unique attributes to foster a culture of inclusivity and equity. We believe that inspiring a sense of belonging, passion, and engagement among colleagues is fundamental to our multifaceted environment.