Store Manager (Fashion store based in Bukit Jalil)

Talent Recruit; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A fashion store in Pavilion Bukit Jalil is seeking an experienced Store Manager. The successful candidate will lead all facets of store operations, drive sales growth, and ensure exceptional customer experiences. The role involves managing staff, executing promotions, and aligning store performance with brand values.

Qualifications

• At least 3-5 years of experience in retail management.
• Proven ability to meet sales targets and manage store operations.
• Strong organizational skills and ability to multitask.

Responsibilities

• Achieve and exceed sales targets and profitability goals.
• Manage day-to-day store operations including cash handling.
• Deliver excellent customer service and handle inquiries.

Skills

Leadership

Customer Service

Communication

Problem Solving

Education

Diploma or Degree in Retail Management, Business Administration

Tools

Retail management software

Microsoft Office

Job description

Store Manager (Fashion store based in Bukit Jalil)

Job Openings Store Manager (Fashion store based in Bukit Jalil)

About the job Store Manager (Fashion store based in Bukit Jalil)

Job Summary:

We are seeking an experienced and results-driven Store Manager to lead our fashion store in Pavilion Bukit Jalil. The ideal candidate will be responsible for overseeing all aspects of store operations, achieving sales goals, managing a high-performing team, and ensuring the store represents our brand's image and values.

Key Responsibilities:

• Achieve and exceed sales targets and profitability goals for the store.
• Monitor sales performance metrics (KPI) such as daily revenue, conversion rates, and average basket size.
• Implement sales strategies and in-store promotions to drive revenue growth.

2. Store Operations Management

• Manage all day-to-day store operations, including opening and closing procedures, cash handling, and POS system accuracy.
• Ensure stock levels are maintained, conduct regular inventory counts, and manage replenishment to avoid overstock or stockouts.
• Maintain compliance with company policies and ensure a clean, organized, and visually appealing store environment.

3. Customer Experience

• Deliver excellent customer service to ensure a premium shopping experience for every customer.
• Handle customer inquiries, feedback, and complaints in a professional and timely manner.
• Lead by example to ensure the team provides personalized and engaging service.
• Recruit, train, and develop a team of sales associates.
• Set clear goals, provide performance feedback, and foster a positive work environment.
• Create and manage staff schedules to ensure optimal coverage and productivity.

5. Brand Representation

• Act as a brand ambassador by promoting stores values and unique fashion style.
• Maintain high visual merchandising standards to reflect the brands identity.
• Collaborate with marketing teams to execute in-store events or campaigns.

6. Reporting & Communication

• Submit daily, weekly, and monthly sales reports to the business owner or regional manager.
• Provide insights on market trends, customer preferences, and competitor activity.
• Communicate effectively with the team to align goals and ensure smooth operations.

Key Requirements:

Qualifications:

• Diploma or Degree in Retail Management, Business Administration, or a related field.

Experience:

• At least 3-5 years of experience in retail management, preferably in the fashion or apparel industry.
• Proven ability to meet sales targets and manage store operations.

Skills:

• Strong leadership, communication, and interpersonal skills.
• Excellent customer service and problem-solving abilities.
• Proficient in retail management software and Microsoft Office (Excel, Word, PowerPoint).

Personal Attributes:

• Passionate about fashion and keeping up with trends.
• Results-oriented and proactive in identifying solutions.
• Strong organizational skills and ability to multitask.

Interested candidates please apply online or share your resume to revathiy @talentrecruit.com.my