Seremban
On-site
MYR 200,000 - 250,000
Full time
14 days ago
Job summary
A leading restaurant chain in Negeri Sembilan seeks a motivated outlet manager to drive sales and optimize profitability. This role involves overseeing daily operations, managing staff, and ensuring excellent customer service. Candidates should possess strong leadership skills and experience in fast-food or cafe management.
Benefits
EPF, SOCSO, EIS
Medical Card & Hospitalisation Insurance
Transport Allowance
Phone Allowance
Meal Claim & Birthday Claim
1% Ebitda Incentive
Career growth opportunity
Qualifications
- Malaysian or Permanent Resident (PR).
- 2-3 years experience in QSR, Counter Service, or café management required.
- Strong leadership skills for daily operations.
Responsibilities
- Drive sales performance and monitor revenue targets.
- Manage day-to-day operations and staff performance.
- Ensure compliance with health and safety regulations.
Skills
Leadership
Customer Service
Inventory Control
Education
SPM, Diploma, or Degree in any field
Job Responsibility
- Responsible for driving sales performance, monitoring revenue targets, and implementing initiatives to optimize restaurant profitability.
- Provide excellent food quality and service to maximize outlet profitability.
- Responsible for accurate handling of cash and online payments, daily sales reconciliation, and ensuring compliance with company transaction procedures
- Monitor staffâs attendance, leave, attitude and performance.
- Involve in interviewing, hiring, training, scheduling and managing staff.
- Manage overall outlet and day-to-day operations within budgeted guidelines and to the highest standards.
- Identify customersâ needs and respond proactively to all of their concerns.
- Purchase goods and continuously make necessary improvements.
- Comply with all health and safety regulations.
- Report to management regarding sales results and productivity.
- Lead the team by attracting, recruiting, training and appraising talented personnel.
- Establish targets, KPIâs, schedules, policies and procedures
- Provide two-way communication and nurture an ownership environment with emphasis on motivation and teamwork.
Job Requirements
- Malaysian or Permanent Resident (PR).
- Possess min SPM, Diploma, Degree in any field.
- Have at least 2-3 years of working experience managing QSR, Counter Service or cafe.
- Demonstrates strong leadership in managing daily outlet operations, including team supervision, staff scheduling, inventory control, and ensuring adherence to company SOPs and service standards.
- Required language(s): Bahasa Malaysia and English.
Job Benefits
- EPF, SOCSO, EIS
- Medical Card & Hospitalisation Insurance
- Transport Allowance
- Phone Allowance
- Meal Claim & Birthday Claim
- 1% Ebitda Incentive
- Career growth opportunity