Store Manager

BTI Executive Search; Selangor; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading sportswear company is searching for a dynamic Store Manager to oversee operations in a high-traffic environment. You will lead a large team, drive sales performance, and ensure adherence to brand standards while delivering exceptional customer experiences. Successful candidates will possess a strong retail management background and a passion for sports and an active lifestyle.

Qualifications

• Minimum 5+ years of retail management experience, preferably in sportswear.
• Proven experience managing large-format stores with high customer footfall.
• Ability to work in a fast-paced, results-driven environment.

Responsibilities

• Lead, coach, and develop a team of more than 15 staff.
• Oversee all store activities including sales and inventory control.
• Prepare and manage store budgets and expenses.

Skills

Leadership

Sales Strategy

Inventory Management

Customer Service

Team Development

Education

Certificate/Diploma/Degree in Business or Retail Management

Tools

Retail Software (POS, inventory management systems)

Job description

Our client a Leading Sportswear Company is looking for a dynamic and experienced Store Manager to lead the operations of their large-format store. You’ll be responsible for driving sales, building and mentoring a high-performing team, and ensuring seamless day-to-day operations aligned with brand standards.

Key Responsibilities:

Leadership & Team Management

• Lead, coach, and develop a team of more than 15 staffs.
• Create a culture of performance, accountability, and continuous improvement.
• Conduct regular team briefings, performance reviews, and training sessions.

Store Operations

• Oversee all store activities including sales, merchandising, inventory control, and customer service.
• Ensure compliance with company policies, health & safety regulations, and visual merchandising standards.
• Manage stock levels, order merchandise, and coordinate with the supply chain team.

Sales & Customer Experience

• Set and achieve sales targets, KPIs, and profitability goals.
• Ensure an exceptional customer experience through high service standards.
• Analyze store performance metrics and take action to optimize results.

Financial & Administrative

• Prepare and manage store budgets, expenses, and payroll.
• Ensure cash handling and banking procedures are followed accurately.
• Generate reports on sales trends, staffing, and customer feedback.

Qualifications

• Minimum 5+ years of retail management experience, preferably in sportswear, fashion, or lifestyle brands.
• Proven experience managing large-format stores with high customer footfall.
• Strong background in team leadership, sales strategy, and store operations.
• Excellent interpersonal, communication, and organizational skills.
• Ability to work in a fast-paced, results-driven environment.
• Proficiency in retail software (POS, inventory management systems).

Preferred Qualifications

• Certificate/ Diploma/ Degree in Business, Retail Management, or a related field.
• Passion for sports, fitness, and active lifestyle.
• Experience handling flagship or concept stores.