Store Manager

Louis Vuitton (M) Sdn Bhd; Kuala Lumpur; On-site; MYR 70,000 - 100,000; Full time

Job summary

Louis Vuitton (M) Sdn Bhd in Kuala Lumpur is seeking a Store Manager to lead a high-performing team, drive sales targets, and uphold the brand’s image through strategic execution and exceptional client service.

You will oversee store operations, inventory, visual merchandising, budget adherence, and omnichannel initiatives, ensuring a memorable, personalized experience for every client and strengthening long-term customer relationships.

Responsibilities

• Lead a high-performing store team to achieve commercial targets.
• Drive sales growth through effective clienteling and service.
• Oversee store operations, inventory, and visual merchandising.
• Monitor store P&L and control expenses to maximize profitability.
• Ensure brand standards and a personalized client experience.
• Foster an inclusive, collaborative work environment.

Skills

Team leadership

Sales strategy

Clienteling

Strategic thinking

Inventory management

Visual merchandising

Budget control

Customer service

Job description

The Store Manager is responsible for ensuring the achievement of commercial targets and contributing to the development of the brand's image and reputation in an assigned store; by defining the business strategy, sharing a compelling vision and a clear execution roadmap,. This role focuses on leading teams, driving sales, profitability, and client satisfaction while maintaining a well- organized store environment.

Job responsibilities

Business Development:

• Act as a key business partner in developing and implementing store-specific strategies aligned with overarching business objectives.
• Leverage strategic thinking and business analysis to propose innovative ideas and insights aimed at enhancing store performance and driving growth.
• Lead the implementation of clienteling strategies to gather and utilize client feedback effectively, driving continuous improvement in service and enhancing client satisfaction, as well as establishing long term relationships to build clients loyalty.
• Ensure the highest level of client experience is consistently provided, creating a memorable and personalized experience for every client.
• Build network and understanding of the store environment, monitor competitors in order to identify potential opportunities.

Team Management and Development:

• Build, lead, and develop a high-performing store team to deliver exceptional client experience and, achieve commercial ambition.
• Provide ongoing coaching, training, and performance management to support team members' growth, success, and overall wellbeing, including scheduling breaks and fostering a culture of work-life balance.
• Foster a positive work environment that promotes collaboration, innovation, and employee engagement while encouraging diversity and inclusivity within the team.

Business Management and Profitability:

• Drive sales performance and profitability by setting and achieving store sales targets, optimizing store layout, and effectively managing inventory and visual merchandising.
• Monitor Store PNL and control store expenses to ensure adherence to the budget and maximize profitability.

Store Operations and Management:

• Oversee day-to-day operations of the store, ensuring smooth and efficient
• Implement and enforce company policies and procedures to maintain a consistent brand experience across all locations.
• Ensure the store is well-maintained, clean, and organized to create an inviting and visually appealing environment for clients.
• Build omnichannel mindset among the team and drive related KPls in order to maximize opportunities and increase client satisfaction across all business channels

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Luxury & Designer Goods Retail 51-100 employees

The world leader in luxury, Louis Vuitton has been synonymous with the art of stylish travel since 1854. Since 1987, it has been part of L.V.M.H / Moet Hennesy – Louis Vuitton, the world’s most prestigious luxury goods group headed by Bernard Arnault. Today, other than leather goods, Louis Vuitton has extended its expertise to women’s and men’s ready-to-wear, shoes, watches and jewelry, sunglasses, accessories etc combining traditional craftsmanship with flair and innovation to create a complete lifestyle experience.

The world leader in luxury, Louis Vuitton has been synonymous with the art of stylish travel since 1854. Since 1987, it has been part of L.V.M.H / Moet Hennesy – Louis Vuitton, the world’s most prestigious luxury goods group headed by Bernard Arnault. Today, other than leather goods, Louis Vuitton has extended its expertise to women’s and men’s ready-to-wear, shoes, watches and jewelry, sunglasses, accessories etc combining traditional craftsmanship with flair and innovation to create a complete lifestyle experience.

What can I earn as a Retail Store Manager