Store Manager

Tesla; Cyberjaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

Tesla is seeking a dynamic Store Manager in Cyberjaya to lead retail operations and drive sales excellence. This leadership role requires a seasoned professional with robust retail experience, exceptional communication skills, and a commitment to team development and operational efficiency in a fast-paced environment.

Qualifications

• 8 years in retail and key account sales, 3 years in management.
• Fluent in English and local language, able to thrive under pressure.
• Exceptional self-management and dedication to ethical sales management.

Responsibilities

• Drive sales through customer service and product knowledge.
• Recruit, train, and develop store staff to meet company standards.
• Control operational expenses and inventory management.

Skills

Business development

Negotiation skills

Logic analysis

Time management

Attention to detail

Communication skills

Team collaboration

Job description

As a Store Manager at Tesla you are a seasoned and charismatic retail leader, responsible for overseeing and driving sales and delivery operations at your location. In this role, you will be responsible for leading the overall management and sales execution, recruitment, training, and development of a dynamic store team. Your team will look to you to set the standard for open communication, active problem solving, and a positive work environment. We expect you to be 100% committed to the success of your team, and actively involve yourself in your team members’ growth and development. You are a hands-on coach with a strong business acumen. You seek constant improvement of performance and have a strong understanding of numbers and KPIs.

Responsibilities

Help drive business and maximize sales through customer service, product knowledge, merchandise presentation and promotion

Implement all operational policies and procedures in order to satisfy the needs of the customer while helping Tesla achieve its goals

Lead the interviewing and recruitment of candidates who possess the skills necessary to help achieve store goals

Train and develop a staff to consistently perform to company standards

Lead in the planning, implementation, and follow up of store operational tasks and projects including but not limited to outbound events and sales networking activities

Control store expenses, including staffing, supplies, and services

Adhere to processes regarding merchandise display and physical inventory

Experiment with and promote daily workflow efficiency improvements within local team, share proven best practices with peers and management

Represent Tesla in a professional and responsible manner when communicating with others both inside and outside the company

Your performance will be measured by your ability to manage a productive team of Owner Advisors who are demonstrating strong sales performance and maintaining robust and active potential customer pipelines and Product Specialists who are actively engaging and signing up potential customers for sales follow up all while maintaining excellent customer satisfaction ratings for your store

Employee must seriously learn about the company and products related knowledge, and pass internal testing; otherwise he/she will not be able to meet the full time employee’s requirement

Other Responsibilities: Perform other related duties as assigned, based on the business need

Requirements

8 years working experience in retail, industry and key account sales with proven track record to meet or exceed targets and goals, 3 years above team management experience

Excellent business development ability and business negotiation skills

Logic thinker. Sensitive to facts and sales data, excellent logic analysis ability

Self-starter who possesses exceptional time management skills and has great attention to detail

Highly appreciate Tesla’s startup culture and equip with a startup mentality

Able to work under pressure, ability to manage team member and meet sales target in a fast-paced working environment

Exceptional self-management and self-learning ability

Ability to prioritize, manage multiple projects, and adhere to business-critical deadlines

Excellent written and verbal communication skills

Ability to communicate relevant information to all levels of the organization

Passionate dedication and ethical approach to sales management and operations

Team player. Ability to develop collaborative relationships and act as a well-respected, trusted partner that others want to work with

Strong knowledge and proven work experience with retail store operations and systems

Fluent communication in English and local language