Store Leader: Maximize Sales & Customer Service

Zara; Sepang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading fashion retailer in Malaysia seeks an experienced retail team leader to maximize sales and enhance customer service in their stores. You will be responsible for leading a team, driving sales performance, and ensuring excellent customer experiences. The ideal candidate has a Graduate Degree and a minimum of 8 years in the retail industry, showcasing strong leadership and decision-making skills. Proficiency in financial literacy and retail management systems is also essential for this pivotal role.

Qualifications

• Minimum 8 years of experience in the retail industry.
• Strong leadership and decision-making skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Lead team of store managers and maximize sales opportunities.
• Build a service culture that drives excellent customer service.
• Manage stock take preparation and follow up on stock loss.

Skills

Leadership

Communication

Customer-focused mindset

Decision-making

Financial literacy

Education

Graduate Degree

Tools

POS systems

MS Office

Inventory software

Job description

A leading fashion retailer in Malaysia seeks an experienced retail team leader to maximize sales and enhance customer service in their stores. You will be responsible for leading a team, driving sales performance, and ensuring excellent customer experiences. The ideal candidate has a Graduate Degree and a minimum of 8 years in the retail industry, showcasing strong leadership and decision-making skills. Proficiency in financial literacy and retail management systems is also essential for this pivotal role.