Store Leader: Elevating Guest Experience & Ops

lululemon; Kuala Lumpur; On-site; MYR 70,000 - 110,000; Full time

Benefits offered by this job

Competitive base pay

Team-based bonus

Paid time off

Employee discounts

Fitness/yoga classes

Parenthood top up

Personal and professional development

Job summary

lululemon in Kuala Lumpur is seeking a Key Leader to steer the sales floor, support Educators, and drive an outstanding guest experience while upholding store standards. You will leverage store metrics to prioritize tasks, open/close procedures, and ensure product presentation.

The role emphasizes leadership, collaboration, and a commitment to inclusive, high-energy teams. Applicants should bring experience in retail leadership and a passion for delivering exceptional service in a luxury retail

Qualifications

• Inclusion & diversity: creates and supports an inclusive environment.
• Integrity and honesty in all actions.
• Guest experience: enjoys working with and helping guests.
• Collaboration and teamwork: works productively with others to achieve goals.
• Leadership: able and willing to lead, influence and inspire others.
• Candid communication: communicates openly and constructively.

Responsibilities

• Lead by example and oversee store operations while supporting Educators.
• Provide exceptional guest experiences and support omnichannel programs.
• Review store data and adjust plans to meet goals and improve performance.
• Manage product presentation and inventory according to company standards.
• Assign tasks to maintain a luxurious store environment and safety.
• Foster an inclusive, collaborative team culture and strong partnerships.

Skills

Leadership

Guest experience

Collaboration

Decision making

Candid communication

Integrity & honesty

Education

High school diploma or equivalent

Job description

lululemon in Kuala Lumpur is seeking a Key Leader to steer the sales floor, support Educators, and drive an outstanding guest experience while upholding store standards. You will leverage store metrics to prioritize tasks, open/close procedures, and ensure product presentation.

The role emphasizes leadership, collaboration, and a commitment to inclusive, high-energy teams. Applicants should bring experience in retail leadership and a passion for delivering exceptional service in a luxury retail