Store Assistant

Bizcode Asia Sdn Bhd; Bukit Mertajam; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading retail company is seeking a full-time Customer Service Associate in Bukit Mertajam. The ideal candidate will provide excellent customer service, manage inventory, and promote a variety of 3C gadget products. Candidates must have at least a Secondary/SPM qualification and proficiency in Mandarin and Bahasa Malaysia. Additional benefits include medical and hospitalisation leave, annual bonuses, and training provided.

Benefits

Medical and Hospitalisation Leave

Training Provided

Annual Bonus

EPF

Medical Leave

SOCSO

Qualifications

• Minimum of Secondary/SPM qualification.
• Proficiency in Mandarin and Bahasa Malaysia essential.
• Demonstrated customer service ability.

Responsibilities

• Ensure excellent customer service and assist customers.
• Manage inventory including receiving and stocking.
• Maintain a clean and organized store environment.

Skills

Customer Service

Inventory Management

Proficiency in Mandarin

Proficiency in Bahasa Malaysia

Education

Secondary/SPM qualification

Job description

Fewer than 20 applicants. You still have a chance!

• Possess a minimum of Secondary/SPM qualification.
• Proficiency in Mandarin and Bahasa Malaysia is essential to effectively communicate with customers and colleagues.
• Demonstrated ability to provide excellent customer service, ensuring a positive shopping experience.
• Capable of managing inventory efficiently, including receiving, stocking, and organizing merchandise.
• Willingness to work full-time at the Bukit Mertajam location.
• Ability to learn about and promote 3C (computer, communication & consumer electronic) gadget products.
• Provide excellent customer service and assist customers with product inquiries and purchases.
• Maintain a clean, organized, and visually appealing store environment.
• Manage inventory levels, including receiving, stocking, and displaying merchandise.
• Operate the inventory system to process transactions accurately and efficiently.
• Assist in loss prevention efforts by monitoring store activity and reporting suspicious behavior.
• Participate in regular stocktaking and inventory audits to ensure accuracy.
• Handle customer complaints and resolve issues in a professional and timely manner.
• Stay up-to-date on product knowledge and promotions to effectively communicate with customers.
• EPF
• Medical Leave
• SOCSO

Additional Benefits

• Medical and Hospitalisation Leave
• Training Provided
• Annual Bonus

Customer Service Inventory Management

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