Staff Customer System Debug Engineer

Advanced Micro Devices, Inc.; Bayan Lepas; On-site; MYR 120,000 - 200,000; Full time

Job summary

Advanced Micro Devices, Inc. in Penang, Malaysia seeks an experienced engineer to be the expert in server system debug for next-generation AMD microprocessors.

You will guide design and validation teams, mentoring junior engineers and driving technical decisions that impact multiple products. You will diagnose complex issues, perform root-cause analysis, and coordinate with internal and external teams to deliver robust, high-performance platforms.

Qualifications

• Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related field.

Responsibilities

• Include debugging Server systems with an emphasis on platform level debug.
• Knowledge and use of standard debuggers, programmers, and emulators.
• A thorough understanding of Server industry standard busses, such as DDR, PCIe, SATA, and other high-speed IO protocol is required in addition to detailed knowledge of high-speed digital design and signal integrity.
• Further requirements include a strong understanding of BIOS, OS, and driver interactions at the system level as well as a proficient understanding of x86 CPU architecture and functionality.
• Providing root cause analysis and guidance to internal and customer design teams to help close issues.
• Support project independently and handle all issues to co-work with INT/EXT team well.
• A self-starter required and able to deal with a high level of ambiguity.

Skills

Server debug

X86 architecture

DDR memory interface

JTAG debugging

Logic analyzers

PCIe/USB/SATA

BIOS/OS interactions

Root cause analysis

Customer support

Mentoring

Education

Bachelor's/Master's in Electrical Engineering, Computer Engineering, Computer Science

Tools

JTAG debuggers

Logic analyzers

SATA

USB

PCIe bus analyzers

Job description

ADVANCE YOUR CAREER. ADVANCE THE WORLD.

At AMD, we believe technology has the power to solve the world’s most important challenges. From advancing healthcare and scientific discovery to powering AI and the technologies people rely on every day, innovation at AMD is shaping the future.

Whether you’re redesigning next-gen processors, enabling AI breakthroughs, or bringing leading edge products to market, every role at AMD contributes to something bigger— technology that moves the world forward. Join us and, together, we’ll advance your career.

THE ROLE:

This is a specialized engineering position responsible as an overall expert in Server system debug for next-generation AMD microprocessors. This individual serves as a critical technical point of contact to the business, design, platform validation and product engineering teams. We have competitive benefit packages and an award-winning culture. Join us!

THE PERSON:

You will provide technical supervision or mentoring to junior engineers and influence others as a subject matter expert. A successful candidate is one who can drive technical decisions independently, has accountability for accuracy, reliability and completeness of assignment results critical to the project’s success. This role allows the opportunity to influence technical decisions that have a significant impact on multiple products or the product line.

KEY RESPONSIBILITIES:

• Include debugging Server systems with an emphasis on platform level debug.
• Knowledge and use of standard debuggers, programmers, and emulators.
• A thorough understanding of Server industry standard busses, such as DDR, PCIe, SATA, and other high-speed IO protocol is required in addition to detailed knowledge of high-speed digital design and signal integrity.
• Further requirements include a strong understanding of BIOS, OS, and driver interactions at the system level as well as a proficient understanding of x86 CPU architecture and functionality.
• Providing root cause analysis and guidance to internal and customer design teams to help close issues.
• Support project independently and handle all issues to co-work with INT/EXT team well.
• A self-starter required and able to deal with a high level of ambiguity.

PREFERRED EXPERIENCE:

• The ideal candidate has worked at computer hardware company as a design or debug engineer.
• Worked on multiple projects from development, through bring-up and validation and supported through the release to production.
• Strong knowledge of X86 architectures and DDR memory interface desired.
• Experience in use of tools such as Jtag debuggers, logic analyzers, SATA, USB, and PCIe bus analyzers.
• Excellent communication skills are required in the role of supporting customers.

ACADEMIC CREDENTIALS:

• Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related field.

LOCATION:

Penang, Malaysia

Benefits offered are described: AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s “Responsible AI Policy” is available here.

This posting is for an existing vacancy.