Sr Vice President, Funds Change - Senior Program Lead / Site Lead

Citibank; Kuala Lumpur; Hybrid; USD 80,000 - 120,000; Full time

Job summary

Join Citibank as a Senior Program Manager overseeing Fund Operations Change in Kuala Lumpur. This leadership role requires extensive project management experience and involves collaborating with senior stakeholders to drive high-impact financial services projects. Embrace the opportunity to manage complex initiatives and foster your career in a dynamic and inclusive environment.

Benefits

Access to telehealth options

Learning and development resources

Programs to balance work and life

Qualifications

• 10+ years of project/program management experience.
• Experience running large programs for Funds Services.
• Strong stakeholder management and influence skills.

Responsibilities

• Manage delivery of multiple programs including planning and monitoring.
• Train and develop team members in Change structure.
• Ensure compliance with laws and Citi policies.

Skills

Project Management

Stakeholder Management

Relationship Building

Tools

MS Project

Excel

PowerPoint

Job description

Add expected salary to your profile for insights

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Issuer & Investor Services Operations, supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions.

We’re currently looking for a high caliber professional to join our team as Sr Vice President, Funds Change - Senior Program Lead / Site Lead (Hybrid) (Internal Job Title: Operations Core Project Group Manager - C14) based in Kuala Lumpur, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

We’re currently looking for a high caliber project professional to join our team as Senior Program Manager in Fund Operations Change (part of Investor Services) - consolidated function across Middle Office, Fund Accounting and Transfer Agency.

Senior Program Manager is accountable for management and delivery of Fund Operations components of complex portfolio of projects.
Book of work may include global and regional (APAC) Technology-related and internal transformation initiatives, as well as mandatory, regulatory or client projects. Role includes high level of exposure to clients, Product, Technology and Operations’ senior stakeholders.

Additionally - role holder will act as Funds Change site lead for our Kuala Lumpur/Malaysia footprint.

In this role, you’re expected to:

• Manage and drive day-to-day delivery of multiple programs, incl. planning, monitoring, control and executing to milestones and budget.
• Train/manage/develop Change professionals within site and wider Change structure
• Manage stakeholders and key organizations in order to build and manage relationships with each.
• Drive adherence to global project processes, procedures, methods, and standards for project delivery, and leverage across the managed portfolio.
• Ensure Kuala Lumpur Change staff/site compliance with applicable laws, regulations and Citi policies; including adherence with Citi program and project management procedures and guidelines.
• Active engagement in site strategy initiatives and its promotion within stakeholders

As a successful candidate, you’d ideally have the following skills and exposure:

• At least 10 years relevant project/program management experience, preferred experience in running large programs of work for Funds Services or Investor/Securities Services
• Operations, Technology or Product experience & expertise in Funds Services and specifically areas like Fund Accounting, Transfer Agency, Middle Office
• At least 5-10 years’ experience in leading and developing project teams/professionals through dynamic growth and delivering saves, planning capacity
• Extensive relationship building, influuence and stakeholder management skills
• Executive presence; ability to have voice heard
• Good working knowledge of: project methodologies and tools, MS Project, MS Excel and PowerPoint

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career,apply for this role at Citi today

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Job Family Group:

Operations - Core

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Issuer & Investor Services Operations, supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions.

We’re currently looking for a high caliber professional to join our team as Sr Vice President, Funds Change - Senior Program Lead / Site Lead (Hybrid) (Internal Job Title: Operations Core Project Group Manager - C14) based in Kuala Lumpur, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

We’re currently looking for a high caliber project professional to join our team as Senior Program Manager in Fund Operations Change (part of Investor Services) - consolidated function across Middle Office, Fund Accounting and Transfer Agency.

Senior Program Manager is accountable for management and delivery of Fund Operations components of complex portfolio of projects.
Book of work may include global and regional (APAC) Technology-related and internal transformation initiatives, as well as mandatory, regulatory or client projects. Role includes high level of exposure to clients, Product, Technology and Operations’ senior stakeholders.

Additionally - role holder will act as Funds Change site lead for our Kuala Lumpur/Malaysia footprint.

In this role, you’re expected to:

• Manage and drive day-to-day delivery of multiple programs, incl. planning, monitoring, control and executing to milestones and budget.
• Train/manage/develop Change professionals within site and wider Change structure
• Manage stakeholders and key organizations in order to build and manage relationships with each.
• Drive adherence to global project processes, procedures, methods, and standards for project delivery, and leverage across the managed portfolio.
• Ensure Kuala Lumpur Change staff/site compliance with applicable laws, regulations and Citi policies; including adherence with Citi program and project management procedures and guidelines.
• Active engagement in site strategy initiatives and its promotion within stakeholders

As a successful candidate, you’d ideally have the following skills and exposure:

• At least 10 years relevant project/program management experience, preferred experience in running large programs of work for Funds Services or Investor/Securities Services
• Operations, Technology or Product experience & expertise in Funds Services and specifically areas like Fund Accounting, Transfer Agency, Middle Office
• At least 5-10 years’ experience in leading and developing project teams/professionals through dynamic growth and delivering saves, planning capacity
• Extensive relationship building, influuence and stakeholder management skills
• Executive presence; ability to have voice heard
• Good working knowledge of: project methodologies and tools, MS Project, MS Excel and PowerPoint

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career,apply for this role at Citi today

https://jobs.citi.com/dei

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Job Family Group:

Operations - Core

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Job Family:

Operations Project Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi’s Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards are a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi’s Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards are a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.