Sr. Specialist, Technical Sales

Concentrix; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading customer engagement services company is seeking a Sr. Specialist, Technical Sales in Kuala Lumpur. This role focuses on generating new business and enhancing existing accounts. Key responsibilities include delivering technical proposals, conducting customer presentations, and providing training. Ideal candidates should possess strong technical expertise and excellent relational skills to foster customer engagement and satisfaction.

Qualifications

• Strong technical expertise in sales.
• Ability to assess customer needs and provide solutions.
• Experience in delivering technical training.

Responsibilities

• Attend customer meetings and conduct presentations.
• Provide technical expertise for sales goals.
• Prepare and deliver technical proposals.

Job description

Overview

Sr. Specialist, Technical Sales is responsible for generating new business and ensuring the growth of existing accounts within an assigned territory. This position assesses customer needs, provides technical solutions, and resolves client issues while fostering relationships to enhance sales opportunities. He/she/they will also deliver technical training and communicate customer feedback to drive product and service improvements.

Responsibilities

• Attend customer meetings and conduct sales presentations to showcase products and services
• Provide technical expertise to support aggressive sales goals and customer inquiries
• Prepare and deliver moderately complex technical proposals and presentations for sales support
• Identify and analyze customer needs to develop strategies that competitively address demands
• Advise customers and sales teams on technical aspects of products while aligning with their goals
• Provide training sessions utilizing technical expertise to enhance customer understanding and product use
• Follow up consistently on sales opportunities and inquiries to ensure customer satisfaction
• Build relationships with decision-makers at various levels to strengthen stakeholder engagement

Location

MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak

Time Type

Full time

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