Sr. Specialist, Sales Trainer (English Speaker)

Concentrix; Kuala Lumpur; Hybrid; MYR 60,000 - 80,000; Full time

Job summary

Join a leading company as a Sr. Specialist, Sales Trainer. You will design and deliver impactful training while ensuring sales teams are equipped with the skills they need for success. This hybrid role allows for flexibility while confirming high performance and customer satisfaction through effective learning methodologies.

Benefits

Group Term Life Insurance

Group Health Insurance with dependents coverage

Flexi-benefit options

Learning and Development Program

Rewards and Recognition Program

Employee Assistance Program

Fun & Diversity Employee Engagement

Qualifications

• Bachelor's degree with 3-5 years of experience preferred.
• Ability to develop relationships with technical staff.
• Excellent verbal and written communication skills.

Responsibilities

• Design and deliver training programs for new employees.
• Provide ongoing coaching and training to meet sales targets.
• Analyze performance data for strategic training decisions.

Skills

Advanced problem solving

Analytical skills

Communication skills

Self-starter

Coaching

Education

Bachelor's Degree in related field

Tools

Microsoft Office

Job description

Job Title:

Sr. Specialist, Sales Trainer (English Speaker)

Job Description

Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.

We are looking for a Sr. Specialist, Sales Trainer (English Speaker) to join our team. Today.

We are Concentrix. We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands.

At Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer. The future team member that will love this job will demonstrate the value and benefits of our services by supporting our sales teams. Reporting to a sales support manager, you will research sales contracts, make price quotations, and maintain process integrity for a variety of administrative tasks. Along the way you will have access to excellent training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!

This role is responsible for designing and delivering high-impact training programs that enhance client-specific knowledge and skills, focusing on advanced sales processes and systems. This position leads collaborations with internal and/or external stakeholders to create tailored content that addresses business needs, driving efficiency and productivity across the organization. He/she/they will work autonomously with moderate supervision to ensure the effectiveness of training initiatives.

You Will

• Ensure new employees receive comprehensive, client-specific onboarding and training to enhance job-specific knowledge and skills

• Provide skills-based coaching and client-specific training on a regular basis to support achievement of operating plan targets, sales targets, and high customer satisfaction

• Partner with internal and external stakeholders to develop and deliver effective training and development programs designed to enhance advanced sales knowledge and skills across various sales motions

• Analyze performance data and customer experience trends to develop and implement strategic sales plays and best practices tailored to specific territories

• Oversee and validate the quality of training delivery to ensure it meets established standards and aligns with business goals

• Track the effectiveness of training interventions through a range of assessment tools and methodologies for continuous improvement

• Collaborate with stakeholders to optimize sales processes and systems, ensuring a superior customer experience is consistently achieved

• Maintain high-level communication with internal stakeholders to foster and develop strategic client relationships while staying informed about the evolving business environment for training material updates

You Are/Have

• Malaysia citizen

• Bachelor's Degree in related field from a four-year college or university with 3 - 5 Years of Experience preferred.

• Able to develop relationships and communicate with higher level technical staff, with proven success

• Demonstrated advanced problem solving and analytical skills

• Self-starter, sense of urgency, and works well under pressure.

• Demonstrated successful ability to prioritize and multi-task in a time-sensitive environment, leveraging high level of independent judgement

• Excellent knowledge of Microsoft Office programs

• Advanced written and verbal communication skills - proactive communication style ensuring timely status of projects

Privacy and Information security

• Adhere security requirements in the process.

• Protect the privacy of personal information.

Our Benefits and Perks

• Group Term Life Insurance

• Group Health Insurance with coverage for dependents

• Flexi-benefit (Dental, vision, gym, broadband internet, birthday, maternity, healthcare screening, language classes)

• Employee Assistance Program

• Rewards and Recognition Program

• Learning and Development Program

• Fun & Diversity Employee Engagement

Accommodation and Diversity

We have always been and will always be committed to the principle that everyone at Concentrix, regardless of who they are, where they hail from, the color of their skin, who they worship, or who they love, has equal opportunity, with policies and values which codify this, across all the countries where we are based. All qualified applicants will be considered without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin or disability.

Other information

• Working Arrangement: Hybrid with full WFH starting Aug 2025 (5 days/week) until further notice. Monthly return to the office is required and will take place on Mondays

• Working Hours: Monday to Friday, 9:00 AM - 6:00 PM

• Office Location: Wisma, 1, Jalan Kiara, Mont Kiara, 50480 Kuala Lumpur

If this sounds like an interesting opportunity, hit apply!

*Only shortlisted candidates will be contacted

Location:

MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara

Language Requirements:

English (Required)

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents