Sr Network Engineer

1 DexCom Inc; Penang; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading company in continuous glucose monitoring is seeking a Network Specialist in Penang. The role involves managing and supporting network and security infrastructure, requiring strong experience with Cisco and Extreme products. Candidates should possess a technical degree and relevant certifications, with an emphasis on maintaining high security and operational standards.

Qualifications

• Minimum 5 years experience working with Cisco/Extreme/Arista Products.
• Cisco Certified (CCNA/CCDA) or Extreme Certified (ECS Switching/Routing) is an advantage.
• Experience with Network/Firewall/VPN/Proxy solutions.

Responsibilities

• Leading the support for install, configure network/security equipment.
• Monitor and resolve network activity and security vulnerabilities.
• Support audit findings and provide remediation plans.

Skills

Network Security

Cisco Products

Extreme Products

Firewalls

VPN

Linux Systems

Network Packet Analysis

Problem Solving

Communication

Education

Bachelor's degree in a technical discipline

Job description

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Functional Description

The Network Specialist will perform Technical Professional Services such as onsite installation and project management for site deployment mainly for Extreme, Cisco, Arista, Palo Alto and other company products.

Duties & Responsibilities

• Instrumental part of network infrastructure team responsible for the network and security infrastructure components.
• Leading the Network / Security services in providing support to 24x7 business operation.
• Leading the support for install, configure network / security equipment.
• Leading the support for network & system and end point equipment for infrastructure security.
• Leading the Team to support and maintain network / security risk and remediation.
• Actively monitor and resolve network activity, Security vulnerability.
• Ensure established operation processes are followed and participate in regular process reviews.
• Leading the support to IT support team in resolving network and security issues.
• Support audit/assessment findings promptly, provide remediation plans and execute accordingly.
• Report and follow up on network vulnerability / incidents till resolution.
• Escalate unresolved issues to management in a timely manner.
• Participate in service standards updates and ensure adherence to SLAs.
• Support project team and vendor in implementing new solutions and enhancements.
• Collaborate with Corporate team on latest technologies to improve infrastructure security.
• Maintain updated documentation and knowledgebase.

Required Qualifications

• Possess at least a Diploma/Degree qualification.
• Minimum 5 years experience working with Cisco/Extreme/Arista Products.
• Cisco Certified (CCNA/CCDA) or Extreme Certified (ECS Switching/Routing) is an advantage.
• Ability to handle Cisco/Extreme project installations independently.
• Willing to perform 24x7 Standby Duties.
• Experience with Network/Firewall/VPN/Proxy/Monitoring/DNS/DHCP/TCP/UDP/Web Infra solutions.
• Familiar with Linux systems and shell scripting.
• Proficient with network packet analysis tools.
• Strong reliability, security awareness, and high-quality standards.
• Experience with Firewall, VPN, and Proxy technical issues.
• Customer-focused with excellent communication skills, both written and verbal.
• Ability to multitask and prioritize incidents and requests.
• Good interpersonal and problem-solving skills.
• Meticulous, detail-oriented, and proactive in follow-up.
• Team player, self-motivated, eager to learn, result-oriented, and independent.
• Willing to travel out of town if necessary.

Preferred Qualifications

• Cisco Certified (CCNA/CCDA) or Extreme Certified (ECS Switching/Routing) is an advantage.
• DevOps mindset emphasizing automation, reliability, and repeatability.
• Experience in a medical device industry with FDA-controlled environments.
• Google Cloud certifications like Cloud Network Engineer.

Experience and Education

Typically requires a Bachelor’s degree in a technical discipline, with 7-10 years of related experience, or a Master’s degree with 3-6 years of industry experience.

Workplace Type

This position is open to onsite candidates.