Sr. Manager - Sales

Hitachi Solutions; Kuala Lumpur; On-site; MYR 120,000 - 160,000; Full time

Job summary

Hitachi Solutions seeks an experienced sales professional to hunt and drive opportunities in the Malaysia market for Dynamics 365 F&O, CE and Power Platform, with a strong focus on upsell and day-to-day account management.

You will collaborate with Microsoft, Hitachi Asia, and ISV partners to forecast, plan, and close deals. Travel locally and internationally is expected as required.

Qualifications

• 5–10 years of enterprise sales experience in IT services or Microsoft Dynamics offerings.
• Proven ability to hit sales targets and manage assigned accounts for upsell/cross-sell.
• Strong account planning, territory management, and customer value articulation.

Responsibilities

• Identify and qualify opportunities to achieve sales targets.
• Forecast, plan, and manage pipeline with stakeholders across Hitachi Solutions and Microsoft.
• Develop solution proposals and negotiate pricing/contract terms to close deals.
• Articulate value propositions and coordinate with partners to win opportunities.
• Update CRM with pipeline, contacts, and accounts; join weekly sales reviews.
• Collaborate with Microsoft, Hitachi Asia, ISV partners; travel as needed.
• Lead teams or projects with effective governance and accountability.
• Align GTM strategies with market opportunities and customer needs.

Skills

Account Management

Forecasting

Negotiation

Strategic Sales

Stakeholder Management

Education

Bachelor's degree in Business/IT

Tools

MS SharePoint

MS Teams

MS Excel

MS PowerPoint

MS Word

MS Power BI

MS Outlook

LinkedIn Sales Navigator

D365 Sales

D365 Customer Insights

Job description

Hitachi Solutions empowers sustainable business transformation through tailored advisory, consulting, and technology solutions for organizations worldwide. Our expertise spans finance, sales, and service transformation, low-code innovation, and the strategic use of AI and data to drive insight and efficiency.

As part of the global business strategy, Hitachi Solutions is dedicated exclusively to the Microsoft ecosystem, leveraging its cloud platforms and AI innovation to achieve meaningful business outcomes for our customers. Our global teams operate across North America, Europe, India, Asia, Australia, and New Zealand.

Hitachi Solutions has been recognized as the winner for the 2025 Microsoft Partner of the Year for Dynamics 365 Finance and Governmentand finalist for Build and Modernize AI Apps, Dynamics 365 Sales and Customer Insights, Dynamics 365 Supply Chain, and Low Code Application Development.

Job Description

Job Summary:

Primary job objective is to hunt and drive sales opportunities in the assigned territory for Hitachi Solutions offerings in the Microsoft Dynamics 365 F&O, CE and Power Platform. Secondary objective is to manage assigned accounts for more up sell and cross sell opportunity and day to day account management.

Job Responsibilities:

• Identify and qualify opportunities to achieve sales booking targets.
• Manage sales through forecasting, qualification, account strategy, and planning.Leverage and involve multiple stakeholders in Hitachi Solutions and Microsoft to ensure high win rate.
• Develop solution proposals encompassing all aspects of the deal.
• Participate in the development, presentation, and articulation of a value proposition.
• Negotiate pricing and contractual agreements to close the sale.Identify and develop strategic alignment with key influencers.
• Track and update internal CRM system for Sales Pipeline, Contact and Accounts.
• Work with key partners such as Microsoft, Hitachi Asia (HAS), and ISV partners to identify and qualify opportunities.
• Join weekly sales meeting and provide timely reports.
• Execute industry strategy and acquire new customers in the assigned industries.
• Comply with the internal processes related to customer screening, deal evaluation, pricing approvals, and Phase Gate.
• Ensure effective leadership is implemented when managing a team or project team

Qualifications

• 5 - 10 years of experience in a similar role selling enterprise solutions, implementation services, and support services to clients in the assigned territory.
• Track record of achieving sales targets, as is experience in selling IT projects and solutions.
• Demonstrated expertise in Account Management, Account Planning, and Territory Management, managing assigned accounts while identifying upsell and cross-sell opportunities.
• Proven track record in Business Development and Strategic Sales Planning, hunting and driving new sales opportunities for Microsoft Dynamics 365 F&O, CE, and Power Platform offerings.
• Strong Customer Value Management and Client Focus, developing solution proposals, articulating value propositions, and delivering results aligned with client needs.
• Advanced Managing the Sales Process skills, including forecasting, opportunity qualification, pipeline management, and contract negotiation.
• Solid Market, Industry, and Competitive Knowledge and Product and Technical Knowledge to provide expert guidance to clients and internal stakeholders.
• Demonstrated ability in Revenue and Profitability Management, achieving sales booking targets while maintaining margin and value alignment.
• Strong achievement orientation, consistently meeting and exceeding sales targets and business objectives.
• Exceptional analytical thinking, critical judgment, and decision-making, leveraging data, market insights, and financial information to guide sales strategies.
• High attention to detail in proposals, contracts, CRM updates, and account documentation.
• Ability to think strategically, visioning and alignment, and align team and organizational goals with market opportunities.
• Strong business perspective and using financials to assess opportunities and support sales growth initiatives.
• Skilled in digital literacy and technical capability, leveraging Microsoft solutions, CRM tools, and digital platforms to drive sales effectiveness.
• Excellent facilitation, impact and influence, and fostering communication skills to work with multiple stakeholders, including Microsoft, ISV partners, and internal teams.
• Ability to network, partner, and build relationships across cultures, demonstrating bridging cultures and embracing diversity.
• Demonstrated creativity and innovation, continuous learning, and nurturing innovation in developing solutions, go-to-market strategies, and client engagement approaches.
• Strong team leadership, managing people, and inspiring others, fostering learning and development, and ensuring accountability within the sales team.
• Proven skills in project management, planning and organizing, problem solving, and improving business processes to optimize team performance and deal execution.
• High emotional intelligence, acting with empathy and compassion, managing conflicts, and building trust across clients and internal stakeholders.
• Demonstrated ability in resilience, agility, and adaptability to navigate dynamic market conditions and organizational changes.
• Committed to corporate social responsibility, exemplifying integrity, and quality focus in all sales and leadership activities.
• Strong ability in negotiating, using information technology, using financials, and risk taking to close deals and drive business growth.
• Capable of leading change, visioning and alignment, and strategic thinking to align organizational priorities with market opportunities.
• Willingness to travel, both locally and internationally, for client engagements, meetings, or business events as required.

Technology and Tools Proficiency

• Proficient in MS SharePoint for storing and managing sales documents, account information, proposals, and collaboration across teams.
• Strong working knowledge of MS Teams for virtual client meetings, team collaboration, and stakeholder communications across regions.
• Advanced skills in MS Excel for tracking sales pipelines, forecasting, analyzing sales performance, and generating reports.
• Skilled in MS PowerPoint for creating compelling client presentations, solution proposals, and executive updates.
• Proficient in MS Word for preparing proposals, contracts, correspondence, and sales documentation.
• Experienced in MS Power BI for analyzing sales data, visualizing account performance, and delivering data-driven insights to management.
• Proficient in MS Outlook for professional communication, scheduling client meetings, and managing internal coordination.
• Experienced in LinkedIn Sales Navigator for prospecting, relationship building, and identifying new business opportunities.
• Skilled in D365 Sales for managing leads, opportunities, accounts, and overall CRM-driven sales processes.
• Proficient in D365 Customer Insights for understanding customer behavior, segmenting accounts, and driving personalized engagement and targeted sales strategies.

Additional Information

OUR COMPETITIVE EDGE

We work together in a dynamic and rewarding work environment. We have an experienced leadership team, excellent technology and product expertise, and strong relationships with a broad base of customers and partners.

We offer competitive compensation and benefits package, regular performance review, performance bonuses, and regular trainings.

What is it like working here?

We pride ourselves on being industry leaders and providing an enjoyable work environment where our people can grow personally and professionally. Hitachi is the place people can develop skills they’re excited about. The following are our commitments to employees.

We recognize our profitability and project success comes from our team—great people doing great things. As such, we pursue profitable growth and expanded opportunities for our team.

We offer challenging and diverse work across multiple industries and reward creativity and entrepreneurial innovation.

We respect, encourage, and support each individual needs to continually learn and grow personally and professionally. We are committed to fostering our people.

We believe that investing in our community is just as important as investing in our organization. To that extent, we fundraise, volunteer, and allocate funds to support local charities.

We listen. Every employee has something important to say that can contribute to enriching our environment.

We compensate fairly. And while employees might come for the paycheck, they stay for the people. Our people are the reason we are exceptional. This is something we never forget.

At Hitachi, we respect and value each other's uniqueness. Our culture drives the success of our mission to contribute to society by creating an environment where we collaborate and support each other. Because together, we are stronger.

Hitachi Solutions is an equal opportunity employer and we value diversity at all levels. We do not discriminate on the basis of race, color, religion, gender, gender identity, national origin, age, disability, veteran status, or any other legally protected status. We are committed to creating a workplace that is inclusive and welcoming to everyone, and we believe that a diverse workforce is essential to our success. We encourage all qualified applicants to apply for our job openings and we will consider all candidates for employment regardless of their background.