Sr. Manager, Pre-Sales & Services, APJ

Koala; Malaysia; On-site; USD 60,000 - 120,000; Full time

Job summary

Join a forward-thinking company that leverages space to enhance life on Earth! As a Senior Manager in Pre-Sales & Services, you will lead a talented team to drive technical sales engagements and ensure the successful delivery of innovative solutions. This role combines technical expertise in remote sensing with a passion for customer success, allowing you to mentor your team and build lasting relationships with clients. With a remote-friendly work environment and a commitment to employee growth, this position offers the chance to make a significant impact in a dynamic and supportive setting. If you're ready to embrace a challenge and help shape the future, this is your opportunity!

Benefits

Paid Time Off

Comprehensive Healthcare

Remote-Friendly Work Environment

Employee Wellness Program

Home Office Reimbursement

Monthly Phone and Internet Reimbursement

Tuition Reimbursement

Equity

Volunteering Paid Time Off

Qualifications

• 4+ years managing teams delivering software/services to customers.
• 6+ years in technical geospatial or remote sensing role.
• Deep technical expertise in remote sensing and geospatial technologies.

Responsibilities

• Manage Pre-Sales Solution Engineers and Professional Services teams.
• Develop trusted relationships with customers and identify their challenges.
• Champion sales excellence across Pre-Sales and Professional Services.

Skills

Team Management

Remote Sensing

Geospatial Technologies

Problem-Solving

Communication

Education

Bachelor's Degree in GIS

Bachelor's Degree in Computer Science

Bachelor's Degree in Remote Sensing

Tools

ArcGIS

QGIS

Google Earth Engine

Python

Java

JavaScript

C#

Job description

Welcome to Planet. We believe in using space to help life on Earth.

Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.

Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.

As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.

We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.

Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.

About the Role:

The Senior Manager, Pre-Sales & Services, APJ leads and provides technical direction to the regional Pre-Sales and Professional Services teams. A seasoned people manager and recognized technical expert, this role is pivotal in driving successful technical sales engagements and ensuring effective solution delivery of the Planet Insights Platform. The Senior Manager is responsible for demonstrating value and achieving positive business outcomes for Planet's customers and partners. Ideal candidates have a growth mindset, characterized by continuous curiosity and adaptability.

This is a full-time, remote position based in Singapore, Malaysia or Australia.

Impact You’ll Own:

• Manage a team of Pre-Sales Solution Engineers, and Professional Services Solutions Architects and Software Engineers for the APJ region.
• Mentor team members to identify development opportunities and growth areas, short-term and long-term career objectives, and track progress.
• Develop trusted relationships with customers, identify their challenges and pain points, connect solutions to needs, and highlight the value delivered.
• Collaborate with internal sales teams and authorized channel partners to drive sales and services growth in new and existing accounts.
• Champion sales excellence across both Pre-Sales and Professional Services.
• Apply expertise in remote sensing and geospatial technologies to help customers successfully adopt Planets Insights Platform.
• Hands-on engagement with customers through presentations, demonstrations, commercial proposals, workshops, pilots, events, and social media outreach.
• Manage Professional Services projects ensuring successful delivery on time and on budget while exceeding customer expectations.
• Build tools, applications, and compelling demonstrations using Planet's APIs and analytics to showcase what's possible with Planets Insight Platform.
• Provide valuable voice-of-customer feedback to product development and marketing teams, influencing the future direction of Planet's offerings.

What You Bring:

• Proven track record of managing and developing high-performing teams.
• Deep technical expertise in remote sensing and geospatial technologies.
• 4+ years of experience managing teams responsible for delivering software or services to customers
• 6+ years of experience in a technical geospatial or remote sensing role.
• Bachelor's degree in GIS, Computer Science, Remote Sensing, Engineering, or a comparable combination of technical education and relevant work experience.
• Experience supporting government or large enterprise customers in the South Asian region.
• Proficiency with GIS tools (ArcGIS, QGIS, Esri software, and Google Earth Engine).
• Demonstrated ability to effectively engage with customers at all levels of their organization.
• Excellent problem-solving, communication, and interpersonal skills, with the ability to clearly and concisely convey complex technical concepts.
• Ability to work effectively both independently and collaboratively within a team environment.

What Makes You Stand Out:

• Experience working within the Defense and Intelligence industry.
• Excellent commercial and business acumen.
• Proven ability to lead customer engagements and facilitate effective workshops.
• Experience developing applications or scripts using programming languages such as Python, Java, JavaScript, or C#, as well as familiarity with platforms like Sentinel Hub, QGIS, ArcGIS Platform, ENVI, and/or Erdas Imagine.
• Experience integrating with cloud platforms via REST APIs.

Application Deadline:

June 7, 2025 by 23:59 PDT

Benefits While Working at Planet:

These offerings are dependent on employment type and geographical location, based upon applicable law or company policy.

• Paid time off including vacation, holidays and company-wide days off
• Comprehensive Healthcare coverage
• Remote-friendly work environment
• Employee Wellness Program
• Home Office Reimbursement
• Monthly Phone and Internet Reimbursement
• Tuition Reimbursement and access to LinkedIn Learning
• Equity
• Volunteering Paid Time Off

#LI-REMOTE

Why we care so much about Belonging.
We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate north star of Belonging—dreaming big as we approach our ongoing work. If this job intrigues you, but you’re thinking you might not have all the qualifications, please... do apply! At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description. We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts. We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride.

EEO statement:
Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. Know Your Rights.

Accommodations:
Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please reach out to [e-mail] or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you.

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