Sr. Global Supplier Quality Manager

Jabil; Penang; On-site; MYR 180,000 - 300,000; Full time

Job summary

Jabil, a global engineering and manufacturing solutions provider, is seeking a Sr. Global Supplier Quality Manager for Semiconductor Capital Equipment. Based in Penang, you will lead supplier quality programs across sites, drive audits, and ensure QMS compliance.

You will mentor teams, manage cross-cultural collaborations, and advance continuous improvement using Six Sigma, DOE, and CPk analytics. Travel up to 30–50% is anticipated.

Qualifications

• 10+ years in engineering, quality engineering or supplier quality in manufacturing.
• 5+ years in a leadership or managerial role.
• 5+ years in Semiconductor Capital Equipment OEM or supplier with qualification experience.
• Experience with Semicap Build to Print or contract manufacturing supplier qualification.
• Knowledge of QMS audits, customer first article requirements, and ISO/SEMI standards.

Responsibilities

• Develop and communicate quality expectations for capital equipment suppliers.
• Assess supplier compliance to industry standards and global QMS requirements.
• Build strong supplier relationships and conduct supplier risk assessments.
• Create audit schedules and lead supplier quality audits with corrective actions.
• Track and report supplier quality metrics and drive improvements.
• Coach site supplier quality teams in processes and problem solving.
• Lead cross-site investigations and ensure timely issue resolution with suppliers.
• Support qualification of semicap components per QMS and regulatory requirements.

Skills

Quality management

Supplier quality

Semicap standards

GD&T

DOE

Gage R&R

Cpk

Six Sigma

Leadership

Cross-cultural leadership

Education

Bachelor’s degree in Engineering

Tools

MS Excel

MS Word

PowerPoint

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Job Profile Title:

[Sr. Global Supplier Quality Manager, M05]

(for Semiconductor Capital Equipment Suppliers)

Location/Division Specific Information

Prefer basing in manufacturing sites, mega site even better. GDL or Penang

How will you make an impact?

[Insert Job Profile Summary information here]

ESSENTIAL DUTIES AND RESPONSIBILITIES

• - Joint Develop and communicate Jabil’s Capital Equipment organization’s expectations for quality performance, continuous improvement, quality systems, process controls and capabilities to suppliers.
• - Assess compliance of suppliers relative to semi-cap industry standards, business required QMS requirements , as well as global and divisional policies, standards & procedures.
• - Develop and sustain strong relationships with suppliers.
• - Conduct supplier risk assessments for global suppliers.
• - Development of supplier audit schedule. Conduct supplier quality audits to determine adherence to acceptable quality regulations and requirements. Issue audit observations, development plan(s) and follow-up with suppliers on audit observations to ensure follow through.
• - Measure, track, trend and communicate/report supplier quality performance on key metrics and the corresponding continuous improvement plans on a regular (monthly/quarterly) basis.
• - Mentor and coach site supplier quality team in best practices in supplier quality systems, process controls, problem solving and statistical tools.
• - Lead major/multiple site impacting investigations and resolution of issues with suppliers utilizing structured methodology aligned with Semicap customer expectations.
• - Contribute to the development, optimization and implementation of global supplier quality management related procedures and systems or tools.
• - Develop strong relationships with internal partners that enable swift and continuous improvement with supplier quality and risk mitigation plans.
• - Act as an opinion leader for Semiconductor Capital Equpment Suppliers for the promotion of supplier quality management ideals, concepts and practices through the Jabil global quality, supply chain and suppliers network.
• - Support semicap supplier and component qualifications per Jabil part qualification processes, Semicap industry Standards, Supplier QMS Assesments, Semicap Customer QMS and Qualification Assements, and legal/regulatory requirements, such as PPAP, SEMI.
• - May perform other duties and responsibilities as assigned.

What will you do?

[Insert Responsibilities information here]

Refer to above.

How will you get here?

Education:

• [Insert Education & Experience information here]
• - Bachelor’s degree or above, with Engineering related major, e.g., Mechanical, Electrical.

Experience:

• [Insert Leadership Capabilities information here]
• - 10+ years’ working experience in Engineering, quality engineering or supplier quality management in manufacturing industry, e.g., in Mechanical, Electrical, Complex High Level electromechanical Assemblies.
• - 5+ years’ experience as team leader or manager position.
• - 5+ years of experience at Semiconductor Capital Equpment OEM (or OEM supplier) with experience in Semicap Build to Print (or Contract Manufacturing) Supplier Qualification and Special process qualification (i.e. welding, painting, cleaning, coatings, etc).

Knowledge, Skills, Abilities:

• [Insert Skills/Abilities information here]
• - Demonstrated knowledge of Semiconductor Capital Equpment Supplier Qualificiation Proecess including Customer QMS Audits, customer first article requimrments, and inspection requirements for critical parts.
• - Demonstrated knowledge of Semiconductor Capital Equipment critical to product quality features as well as bkm sytems and controls for ensuring consistent compliance to these requirements.
• - Demonstrated ability to manage and lead a regional/global workforce.
• - Experience and demonstrated success of working across cultures.
• - Demonstrated track record of effectively influencing without authority with all levels of an organization and leading effective/successful change initiatives.
• - Strong experience in development of business process and procedures.
• - Strong electro / mechanical background - Knowledge of metal stampings & tooling, metal fabrication, machining and various commodities of products, such as cable assembly, full assembly integration of complex electomecanical assemblies, RF mechanical assemblies, coatings, plating, special process cleaning etc. *Needs strong background in at least 2 on this list.
• - Capable to read and interpret mechanical drawings, experienced with reading and using Geometric Dimensioning and Tolerancing (GD&T) and competent in tolerance stack-ups.
• - Strong analytical and statistical problem-solving tools, with experience in statistical analysis of component and process quality including process capability studies (Cpk), Design of Experiments (DOE), gage repeatability and reproducibility (Gage R&R), and statistical tolerance stack-up analysis.
• - Proficiency in use of computers, Microsoft Office products (Excel, Word and PowerPoint) and e‑mail skills required.
• - Excellent oral/written communication skills in English.
• - Energized, able to work and accommodate different time zones.
• - Travel ~30%-50%.

Preferred Qualifications:

• - Certified QMS Auditors for ISO9001
• - Familiarity with and experience in applying Six Sigma methodologies required (Black Belt certification preferred)
• - Additional certification such as ASQ CQE, CQM, CQA is highly desirable
• - Prior business /commercial (i.e. purchasing, commodity management) experience is a plus.
• - Chinese and/or Spanish language is a plus

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e‑mail to [e-mail] with the nature of your request and contact information. Please do not direct any other general employment related questions to this e‑mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.