Sports Coordinator

Sime Darby Property; Kuala Lumpur; On-site; MYR 18,000 - 26,000; Full time

Job summary

A leading company in sports and recreation seeks a dedicated officer to manage and ensure the optimal operation of various facilities. The role involves delivering excellent customer service, managing safety protocols, and maintaining cleanliness while working within a vibrant team environment. Attractive remuneration, bonuses, and health benefits are offered.

Benefits

Attractive remuneration package

Performance Bonus & Yearly Increment

Staff Meal

Free Parking & Uniform

Medical Coverage including Dependents

Insurance

Extra EPF Employer Contribution

Annual Leave, Medical Leave, Compassionate Leave, Study Leave & etc

Qualifications

• Must possess SPM or 1-year relevant experience.
• Strong communication and interpersonal skills are essential.
• Willingness to work weekends and public holidays.

Responsibilities

• Ensure high-quality customer service and cleanliness at facilities.
• Respond to customer needs, complaints, and enforce club policies.
• Monitor safety and report issues to management.

Skills

Excellent communication

Interpersonal skills

Customer service

Education

Sijil Pelajaran Malaysia (SPM)

1-year relevant experience in Sports/Fitness/Recreational activities/service

Job description

Job Purpose

To ensure the effective operation, safety, cleanliness, and high-quality customer service across all Sports & Recreation Facilities, including the swimming pool, courts, gymnasium, bowling centre, Games Room, and theatrette. This role supports daily facility management, member engagement, enforcement of club policies, and prompt response to emergencies or incidents, contributing to a positive and secure recreational environment for Members and Guests.

Job Responsibilities

• Responsible for working areas to ensure, high quality customer service, smooth operations and cleanliness (swimming pool, badminton/squash/tennis courts, bowling centre, gymnasium, Games Room and theatrette)
• Punctual for work, attire appropriately always and ensure all systems are running smoothly
• Ensure Sports & Recreation Facilities are open on time and closed with keys returned to Security
• Assisting the customer's needs i.e. booking, feedback/complaints, usage of equipment's and safety matters
• Constantly always alert assisting the Supervisor/Superior in doing surveillance of working area. Recognize and respond quickly to emergencies and report immediately to the Supervisor
• Monitor activities at Sports & Recreation Facilities and cautions customers on unsafe areas and behaviors
• Assist Supervisor/Superior in enforcing all Club facility policies, rules and regulations as stated in the Club By-Laws
• Report to management immediately all complaints, accidents, rescue, unsafe conditions of equipment and any violations of Club By-laws by any Member/Members Guest
• Maintain order at Sports & Recreation Facilities
• Conduct membership spot checks and Guest/Visotor charges, assist Members in bookings and ensure registration/booking are taken correctly and follow-up timely
• Assist Supervisor/Superior to monitor (and report) on Sports & Recreation Facilities conditions, situations and maintenance. Check all areas and report accordingly
  
  
  

Requirements

• Sijil Pelajaran Malaysia (SPM) or 1-year relevant experience in Sports/Fitness/Recreational activities/operations service
• Excellent communication skills with passion to serve and interpersonal skills
• Able to work on weekend and public holiday
  
  
  

Benefits

• Attractive remuneration package
• Performance Bonus & Yearly Increment
• Staff Meal
• Free Parking & Uniform
• Medical Coverage including Dependents (Outpatient, Dental, Optical, Maternity, Hospitalization)
• Insurance (Group Term Life & Group Personal Accident)
• Extra EPF Employer Contribution
• Annual Leave, Medical Leave, Compassionate Leave, Study Leave & etc