Sports Advisor Contract Basis (Decathlon Melaka Sentral)

Decathlon Malaysia; Malacca City; On-site; MYR 100,000 - 150,000; Part time

Job summary

Une entreprise leader dans le sport recherche un Conseiller Sportif à Malacca pour un contrat. Vous serez responsable d'assurer la satisfaction client tout en développant vos compétences. Ce poste convient particulièrement aux étudiants ou à ceux cherchant un emploi à temps partiel avec des horaires flexibles. Les responsabilités incluent l'accueil, la promotion des produits et la mise en valeur du magasin.

Benefits

Formation continue

Environnement de travail dynamique

Qualifications

• Être axé sur le client et capable de développer des relations avec les clients.
• Capacité à travailler en équipe et à atteindre des objectifs communs.
• Comprendre les produits et être capable de les expliquer aux clients.

Responsibilities

• Accueillir les clients de manière professionnelle et assurer leur satisfaction.
• Promouvoir l'innovation et les expériences sportives en magasin.
• Encadrer les normes de sécurité et de sécurité dans le magasin.

Skills

Customer Satisfaction

Communication

Sales

Teamwork

Product Knowledge

Education

Student or Equivalent

Job description

LOVE SPORT? CUSTOMER FOCUSED? LOOKING FOR A RETAIL CAREER WITH A DIFFERENCE?

A STUDENT?

OR A SECOND JOB WITH FLEXIBLE HOURS?

IF YES, THIS COULD BE THE PERFECT ROLE FOR YOU!

As a Contract-Based Sports Advisor, your role is to ensure all customers leave our stores satisfied. From a friendly and professional welcome to a quick and easy payment process, your role is to always deliver a 5-star shopping experience. Decathlon heavily invests in the development of teammates so that those who want to build careers within the business can flourish. Whether you're a student looking for a part-time role or someone seeking a career change, Decathlon caters to all.

Responsibilities:

1. To Customers

• Welcome customers professionally
• Ensure customer satisfaction and find suitable solutions for returns, complaints, checkout, etc.
• Know the technical features and benefits of Decathlon products to recommend appropriate products and services
• Develop customer relationships both in-store and online
• Pass on sports passion and help customers discover new sports
• Encourage subscription/registration of loyalty cards to enhance customer information

2. To Decathlon Malaysia

• Understand department goals and work with the team to achieve them
• Promote innovation and sports experiences in store
• Increase sales using resources and commercial tools
• Arrange store layout according to guidelines
• Create high-quality store displays based on Customer Satisfaction principles
• Maintain store layout to ensure good presentation and customer satisfaction
• Ensure stock accuracy and availability using the automatic replenishment system

3. For Safety of People and Goods

• Enforce safety and security standards
• Know and implement fire safety and evacuation procedures

4. Development and Skills Enhancement

• Participate in training and develop training skills to become a trainer