SPI / AOI Field Application Engineer

Test Research Innovation Malaysia; Kulai; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading company in inspection and testing automation is looking for a Field Application Engineer to support AOI and SPI systems. The successful candidate will provide technical training, troubleshoot issues, and optimize processes while ensuring customer satisfaction. A strong background in engineering and proficiency in relevant software languages such as Visual Basic and SAP are essential.

Qualifications

• Minimum 3-5 years working experience in related field.
• Experience in AOI/AXI operation/line support activities on night shift.
• Knowledge in AOI/AXI equipment is advantageous.

Responsibilities

• Provide sales & technical support for TRI products including AXI, AOI, and SPI systems.
• Build and maintain relationships with key individuals at customer's organization.
• Handle transactions, quotations, and service contracts for AXI machines.

Skills

Visual Basic

SAP

Oracle

MS SQL Server

VB.NET

C#

Education

Diploma in Engineering (Electrical/Electronic/Mechanical/Mechatronic/Electromechanical)

Job description

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We are looking for a dynamic and technically skilled Field Application Engineer (FAE) to support our Automated Optical Inspection (AOI) and Solder Paste Inspection (SPI) systems. Based in Senai, Johor, the successful candidate will play a key role in supporting our customers with installation, technical training, troubleshooting, and process optimization.

Responsibilities:

You are to provide sales & technical supports (night shift work required) on all TRI products, namely AXI, AOI and SPI system

You must be able to build and maintain strong relationships with key individuals at all levels throughout customer's organization in ensuring customers’ satisfaction

Responsible to take care of below transactions, quotations for services and remind and push for service contracts per AXI machines.

Maintain good relationships with the users at all times.

Personal skills:

Required superior product skills. After 6 months training and on job training, you must become an expert for machines repair, competition benchmark, services.

Good manner, polite, patient, friendly at all times with the users.

Being passionate and aggressive for trouble shooting.

Requirements:

Candidates must possess at least a Diploma, Advanced/Higher/Graduate Diploma in Engineering (Electrical/Electronic/Mechanical/ Mechatronic / Electromechanical) or equivalent.

Experience in AOI/AXI operation/line support activities on night shift.

Knowledge in AOI/AXI equipment or license will be an added advantage

At least 3 - 5 year(s) of working experience in the related field is required for this position.

Good learning attitude, hard work and commitment

Required skill(s): Visual Basic, SAP, Oracle, MS SQL Server, VB.NET, C#

Willing to travel overseas for onsite support as often as required, countries per Taiwan, South East Asia, India.

Willing to be flexible for duty hours, 24 – 7 on call. (Extra working hours shall be disbursed afterward.)

AXI / AOI / SPI presale skills are bonus.

Proficiency in English and Mandarin

(We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients)

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Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? How many years' experience do you have as a Field Application Engineer? Which of the following Relational Database Management Systems (RDBMS) are you experienced with? How would you rate your English language skills? Which of the following programming languages are you experienced in? Which of the following languages are you fluent in? How much notice are you required to give your current employer?

Engineering 11-50 employees

Test Research, Inc. founded in April 1989, is dedicated to playing a leading role as a solutions provider in inspection & testing automation for the electronics, information and communication industries.

With strong R&D capabilities, we continuously develop automated inspection & testing equipment for PCB assemblies. TRI has built a worldwide sales and service network to provide our customers with prompt and reliable services.

By offering excellent inspection and testing equipment with comprehensive professional services, TRI has become an indispensable partner in helping our customers attain highest production quality standards.

Test Research, Inc. founded in April 1989, is dedicated to playing a leading role as a solutions provider in inspection & testing automation for the electronics, information and communication industries.

With strong R&D capabilities, we continuously develop automated inspection & testing equipment for PCB assemblies. TRI has built a worldwide sales and service network to provide our customers with prompt and reliable services.

By offering excellent inspection and testing equipment with comprehensive professional services, TRI has become an indispensable partner in helping our customers attain highest production quality standards.

What can I earn as a Field Application Engineer