Specialist, Medical Sales

DKSH Group; Selangor; On-site; MYR 40,000 - 70,000; Full time

Job summary

A leading company in the medical sales sector is seeking a Specialist to manage sales activities within the Medical channel. The role involves customer engagement, sales tracking, and supporting the Sales Manager in achieving sales targets. Candidates should possess a degree in a relevant field and have strong communication and negotiation skills.

Qualifications

• At least one year of experience in a similar role.
• Basic knowledge of industry, market, and products.
• Good command of English, both written and spoken.

Responsibilities

• Manage sales-related matters for the Medical channel.
• Call or visit customers to solicit orders and conduct demonstrations.
• Track progress against key performance indicators and sales plans.

Skills

Communication

Negotiation

Selling Skills

Education

Degree in a Science- or Medical-related discipline

Tools

Excel

Word

PowerPoint

Job description

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Title: Specialist, Medical Sales

Location:

Petaling Jaya, MY, MY

Global Business Unit: HEC

Job Function: Sales

Requisition Number: 183509

Job Summary

• The incumbent works closely with the Sales Manager in managing sales-related matters for the Medical channel.
• The role requires the incumbent to travel within Klang Valley and outstation.

General Responsibilities

• Support superiors in managing day-to-day operating expenditures against budgets to ensure efficient resource usage.
• Provide input to medical sales plans based on experience and implement action plans to achieve sales targets for assigned businesses/territories.
• Track progress against key performance indicators and sales plans, and review daily sales activities.
• Call or visit existing and prospective customers to solicit orders, conduct demonstrations, and provide quotations.
• Conduct product demonstrations emphasizing saleable features and customer benefits.
• Prepare quotations, tender prices, delivery, and commercial terms in line with company policies.
• Report on competitors' activities and products.
• Record sales data for reporting and tracking, and maintain customer data in CRM databases.
• Engage in continuous improvement activities to enhance sales processes, plans, and customer satisfaction.
• Maintain a customer complaints/issues log and follow up on customer issues.
• Respond to customer orders and queries, and inform customers about promotions and new/upgraded products.
• Coordinate with internal stakeholders for timely delivery or installation of products/systems.
• Support relationship development with key customers.

Functional Skills and Knowledge

• Basic knowledge of industry, market, competitors, customers, products, and selling skills.
• Understanding of regulatory requirements for products within assigned territories, including handling procedures, shelf life, warranties, etc.
• Willingness to travel outstation and cover multiple areas.
• Strong communication and negotiation skills.
• Proficiency in office tools like Excel, Word, and PowerPoint.
• Good command of English, both written and spoken.

Education

Degree or professional qualification in a Science- or Medical-related discipline with at least one year of experience in a similar role.