Job Purpose
Administer HR Administration/Shared Services processes to deliver best in class HR services, products and systems in line with business needs, HR Shared Services plans, service quality standards and budgets.
Key Tasks
- Administer activities for assigned HR service as per set quality standards and timelines
- Understand and follow set standards and timelines for service delivery
- Check and rectify errors during delivery as per process guidelines and precedence
- Maintain service delivery records as per process guidelines
- Tasks may include analysis and reporting, for both internal and external reporting, user support, data maintenance and license management
- Cross check - internal control procedure
Stakeholders
- Explain facts, policies and practices related to job area
- Support and interact primarily with colleagues of own sub-function
- Develop a network of contacts to build up relationships and strengthen the organizational, product and market knowledge
Management Responsibility
- Individual contributor without direct responsibility for leading others