Specialist - Data Scientist

AIA Shared Services; Cyberjaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

AIA Shared Services in Malaysia is seeking a specialist to design, develop, and deliver automation and digital solutions across business processes and data analytics, supporting enterprise-wide transformation initiatives. You will drive efficiency, data-driven decision making, and an enhanced customer experience by applying automation, low-code platforms, data pipelines, and reporting automation.

The role emphasizes hands-on technical leadership, responsible AI, data privacy, and security, with

Job description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives. To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone. If you believe in developing a better tomorrow, read on.

About the Role Design, develop, and deliver automation and digital solutions across business processes and data analytics, supporting enterprise-wide transformation initiatives. The role also drives measurable improvements in process efficiency, data driven decision making, and customer experience by applying automation, digital platforms, and AI, while ensuring high quality delivery and capability uplift through hands on technical leadership and coaching

Key Function 1: Process & Data Analytics Automation Delivery

• Analyzes business processes and data workflows to identify digitalisation and automation opportunities
• Designs, builds, tests, and deploys automation and analytics solutions (e.g. workflow automation, low‑code platforms, data pipelines, reporting automation)
• Ensures solutions are scalable, secure, maintainable, and aligned with architectural standards
• Enhances and supports existing solutions to ensure stability and continuous improvement

Key Function 2: Digital Transformation & AI Adoption

• Actively adopts AI tools and digital platforms to improve productivity, insight generation, and solution capability
• Identifies, prototypes, and embeds AI‑enabled use cases within process automation and analytics
• Applies responsible AI, data privacy, and security principles in solution design
• Supports scaling and reuse of successful digital and AI solutions across the organisation

Key Function 3: Ideation & Enterprise Transformation Projects

• Contributes ideas, technical inputs, and solution concepts during ideation and innovation initiatives
• Participates in company‑wide transformation programmes as a digital solution specialist
• Collaborates with business, data, IT, and innovation stakeholders to deliver integrated outcomes
• Provides technical feasibility and effort estimates to support initiative prioritisation

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

"Better" starts with people who reimagine what is possible and turn ideas into meaningful action. At AIA, you will contribute in your own way, help shape outcomes that matter and collaborate with colleagues across disciplines, teams, markets and levels. We will support you to broaden your perspective, strengthen your capabilities and grow your impact. Together, we challenge assumptions, learn from one another and find better ways forward. Bring your ambition, experience and ideas to AIA, and help shape what “better” looks like.

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