Specialist Customer Logistics Management

Infineon Technologies; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading semiconductor company in Penang is seeking a Customer Demand Manager to oversee demand fulfillment for customers. You will ensure on-time delivery, manage tasks, and communicate effectively with team members. Candidates should have 1-2 years of experience and strong organizational skills. This role fosters a diverse and inclusive working environment.

Qualifications

• At least 1-2 years experience as Customer Demand Manager or equivalent.
• Understanding of customer supply chain features and processes.
• Structured and accurate working behavior.

Responsibilities

• Manage customer demand fulfillment topics.
• Ensure on-time delivery to customers based on orders.
• Organize regular supply chain performance meetings.

Skills

Team collaboration

Communication

Time management

Adaptability

Job description

Job Description

In your new role you will:

• Be an active member of the account team to enable customer growth by being the first point of contact for demand fulfillment topics across Infineon
• Self-responsibly manage given tasks within job scope
• Manage end-to-end demand fulfillment transparently ensuring on-time delivery to customers based on orders and forecasts including escalations, reporting and analytics
• Understand IFX capabilities, the customers’ business & markets, implemented Supply Chain concepts & agreements and legal requirements
• Drive solutions with all relevant internal stakeholders
• Strive for continuous optimization of customer supply chain requirements balanced with IFX' business strategies and objectives in support of IFX' profitable growth
• Organize/manage regular demand/fulfillment forecast and supply chain performance meetings with customer and Sales; initiate improvement measures where needed

Your Profile

You are best equipped for this task if you have:

• Job Experience: at least 1-2 years as CLM or equivalent function
• Understand Customer's supply chain (SC) features some special processes and/or tools which requires tailored handling; support development, setup, stabilization and enhancement of standard SC-concepts; customer handling based on BSA and possibly standard LOG contract
• Structured and accurate working behavior
• Excellent team player with sense of flexibility and adaptability
• Diligent with high standard and work quality
• Good communication & time management skills
• Foreign language skill (Japanese/Korean) will be added advantage

Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.

We are on a journey to create the best Infineon for everyone. This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities.