Specialist - Credit Risk

DHL Germany; Petaling Jaya; On-site; MYR 50,000 - 80,000; Full time

Job summary

A leading logistics company seeks a Credit Risk Analyst to oversee AR ledger risk and implement mitigation strategies. This role involves conducting thorough credit analysis, collaborating with sales and operational teams, and enhancing customer satisfaction through effective risk management. Ideal candidates will have extensive credit risk experience and a bachelor's degree in a related field.

Qualifications

• 3 years or more of previous Credit Risk Management experience is preferred.
• Intermediate level of English in a DPDHL Business context preferred.
• Multi-lingual skills are advantageous in a Shared Service environment.

Responsibilities

• Perform credit analysis and financial statement reviews for onboarding customers.
• Analyze outstanding AR ledgers and coordinate mitigation measures.
• Lead regular meetings and improve customer satisfaction while mitigating trading risks.

Skills

Credit Risk Management experience

Effective communication skills

Customer focus and service orientation

MS Office knowledge

Telephone handling skills

Presentation skills

Cultural sensitivity

Local language skills

Advanced knowledge of D&B credit risk reports

Balance sheet interpretation

Education

Bachelor degree in related field

Tools

MS Office

Job description

Role Purpose

To ensure that credit risk exposure on the entire AR ledgers is proactively analyzed and that adequate recommendations and, follow up actions are taken to constructively limit/mitigate the credit risk exposure, while maintaining compliance with order to cash policies and other collection strategies.

Job Descriptions

• To perform credit analysis and financial statement reviews when onboarding new customers and, recommend trading terms and conditions in line with credit policies and guidelines
• To perform analysis on outstanding AR ledgers, determine potential risk customers and coordinate mitigation measures
• To perform in depth analysis on legal entity level in order to asses the potential risk customers and provide reporting and action plan towards collections, sales, CFO and OTC community at country, regional and possibly global level
• To ensure adequate follow up upon identified risks and gaps
• To arrange, coordinate and lead regular meetings, visit customer and build towards an improved customer satisfaction while mitigating trading risks
• To agree and coordinate credit risk mitigation measures with Sales, CDM, credit collection, credit administration, operation, H&G, CFO and OTC teams
• To advice and coordinate process improvement regarding to credit risk mitigations across the entire OTC chains

Skills & Qualifications

• Good telephone conversation/handling skills
• Effective communication and conversational skills
• High customer focus and service orientation
• Advanced MS office knowledge
• Intermediate Presentation skills
• 3 years and more previous Credit Risk Management experience is preferred
• Sensitive to cultural specifics
• Local language(s) / Multi lingual (in Shared Service environment)
• Bachelor degree in related field
• Intermediate level of English knowledge (DPDHL Business Language) preferred
• Advanced knowledge of D&B credit risk reports and regarding balance sheet interpretation