Specialist 3, Inside Product (S4)

Dell GmbH; Bayan Lepas; On-site; MYR 60,000 - 80,000; Full time

Job summary

Join a leading technology company as an Inside Sales Product Specialist, where you'll leverage your technical acumen to provide solutions to customers and collaborate with the sales team. This role prioritizes delivering innovative solutions and fostering strong relationships, creating an impactful career opportunity.

Qualifications

• In-depth understanding of IT technology products and services.
• Clear communication skills, both verbal and written.

Responsibilities

• Deliver technical solutions to meet customers' needs during sales.
• Provide expert guidance to core Sales team on complex technology solutions.
• Achieve targets through solution selling.

Skills

IT technology understanding

Analytical skills

Decision-making skills

Organizational skills

Communication skills

Customer relationship skills

Education

Bachelor’s degree in business management, IT or related discipline

Job description

Inside Sales Product Specialist

At Dell Technologies, we create the extraordinary. Our Inside Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical consultancy during the sales process. They directly advise customers on everything from product features and configurations through to pricing and availability. Crucially, however complex the question, they’re ready to deliver technical solutions to meet customers’ needs via phone, chat, web or email.

Join us to do the best work of your career and make a profound social impact as a Inside Sales Product Specialist on our Inside Product Specialist Team in [Location].

What you’ll achieve
As an Inside Sales Product Specialist, you will deliver technical solutions to the Inside Sales Team that address customers’ varying needs, either working on your own or with a subject matter expert on more complex solutions.

You will:
•Understand the Dell Technologies portfolio and explain how complex multi-faceted solutions will benefit the overall business of the customer
•Provide expert guidance and direction to the core Sales team by utilizing strategic probing to identify, evaluate and recommend highly complex alternative technology solutions
•Achieve or exceed targets by selling solutions and developing strong relationships with our partners and distributors
•Execute sales campaigns accurately and promptly

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements
•An in-depth understanding of IT technology products and services
•Good analytical, decision-making and organizational skills
•Clear communication skills, both verbal and written, and solid customer relationship skills

Desirable Requirements
•Experience in a technical pre-sales role
•Bachelor’s degree in business management, IT or a related discipline.

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 17 July 2025

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.