Solutions Engineer

HeroDevs; Batu Pahat; Remote; MYR 70,000 - 90,000; Full time

Job summary

A software solutions company is looking for a Pre-Sales Solutions Engineer based in Malaysia. You will lead technical engagements and provide expertise in open source software. The ideal candidate has strong communication and problem-solving skills, with the ability to thrive in both business and technical contexts. This is a full-time remote position offering a dynamic work environment.

Qualifications

• Experience in a customer-facing role, interfacing with clients.
• Ability to navigate both business and technical environments.
• Comfortable working independently and in teams in a remote setup.

Responsibilities

• Gain proficiency in open source frameworks.
• Conduct technical engineering demos for clients.
• Field technical questions from customers during sales.

Skills

Customer-focused approach

Effective communication skills

Problem-solving skills

Detail-oriented mindset

Job description

HeroDevs is looking for a Pre-Sales Solutions Engineer, who has experience being a full stack developer. As a Pre-Sales Solutions Engineer at HeroDevs, you will work in a dedicated team environment to drive business development and sales growth by providing technical expertise around end of life open source software and security. In this role you can expect to be the technical lead on strategic client engagements and relationships in large Financial Services, Healthcare, Web, Retail, Education and other industry verticals.

Roles and Responsibilities

• Gain conceptual proficiency in open source frameworks supported by HeroDevs
• Technical engineering and demo to clients how product works and answer technical questions
• Represent HeroDevs in technical forums such as trade shows, technical meet-ups and industry events
• Interface between customers and product engineering, marketing, partners and customer success teams supporting the adoption of HeroDevs products but also helping to evolve future offerings
• Fielding technical questions from customers through sales
• Technical sales documentation and FAQs

Required Qualifications

• Experience being customer-focused and interfacing with customers
• Ability to work comfortably in both a business and technical context, interacting with executives and also technical audiences.
• Ability to work in a dynamic environment, work independently and collaboratively in a remote environment and get things done.
• Effective communication skills, both written and verbal
• Great problem-solving skills and a detail oriented mindset
• Represent HeroDevs in technical forums such as trade shows, technical meet-ups and industry events

Other Job Details

• Job Type: Full-time
• Schedule: Best 40hrs/wk Monday-Friday
• Work Location: Remote