Solutions Architect - Malaysia

Builder.ai - What would you Build?; Kuala Lumpur; Hybrid; MYR 60,000 - 80,000; Full time

Job summary

A leading company in software development seeks a Pre-Sales Solutions Architect to guide potential customers in specifying applications on their platform. The role involves understanding customer needs, translating them into actionable plans, and collaborating with various teams to ensure project success. Ideal candidates will have a background in computer science, strong communication skills, and experience in customer-facing roles. The company offers a hybrid working model and various benefits.

Benefits

Discretionary variable pay or commission scheme

Stock options in a funded Series D scale-up

Hybrid working model

24 days annual leave + public holidays

Generous Referral Bonus scheme

Qualifications

• Strong understanding of software development principles and technologies.
• Prior experience in customer-facing roles like sales engineering or consulting.

Responsibilities

• Engage with potential customers to understand their business challenges.
• Translate customer requirements into Buildcards and Journeys.
• Build and maintain strong customer relationships as a trusted advisor.

Skills

Communication

Analytical Thinking

Problem-Solving

Education

Bachelor's Degree in Computer Science

Tools

CRM

Cloud Computing

Job description

About Builder.ai

We’re on a mission to make software development building so easy everyone can do it – regardless of their background, tech knowledge or budget. We’ve already helped thousands of entrepreneurs, small businesses and even global brands, like the BBC, Makro and Pepsi, achieve their software goals, and we’ve only just started.

With a truly global footprint encompassing offices across EMEA, APAC, and the Americas, Builder.ai is driving innovation worldwide. Having secured over $450 million in funding to date, supported by prominent investors including QIA and Microsoft, the opportunity to join Builder.ai has never been more exciting.

Life at Builder.ai

At Builder.ai, we encourage experimentation! Each role offers unlimited opportunities to learn, progress, and challenge the status quo. We want you to help us improve our support for customers and elevate software development to new heights.

Our global team is diverse, collaborative, and talented. We hire for differences but unite around our shared mission to unlock human potential through software.

In return for your skills and commitment, we offer perks like private healthcare, discretionary variable pay or commissions, employee stock options, generous paid leave, and trips abroad.

What Will You Build

About the Role:

A Pre-Sales Solutions Architect is the technical expert and trusted advisor for potential customers, guiding them through specifying applications on the Builder.ai platform.

They play a key role in accurately specifying customer applications to ensure Builder.ai can deliver on time, within budget, and with high customer satisfaction.

Responsibilities:

• Gain in-depth knowledge of the Builder.ai platform, including its features, building blocks, delivery processes, tools, partner offerings, and underlying technology. Stay updated on industry trends and emerging technologies in the composable software space.
• Engage with potential customers to understand their business challenges, requirements, and desired outcomes through calls and meetings.
• Translate customer requirements into Buildcards and Journeys, identifying appropriate features and integrations, leveraging Builder.ai's AI-powered approach for efficient app creation.
• Identify delivery and commercial risks from complex requirements and propose solutions to mitigate them.
• Contribute to proposals and RFP responses with technical details, solution architectures, and plans.
• Advise customers on scoping and phasing delivery to maximize their value.
• Collaborate with sales, architecture, and product teams to identify opportunities, qualify leads, and ensure seamless project delivery.
• Guide customers through proof-of-concept projects to validate solutions.
• Build and maintain strong customer relationships as a trusted advisor.
• Stay informed about market trends and Builder.ai’s evolving platform and services.

Research customer industries to tailor solutions effectively.

- A bachelor's degree in computer science, engineering, or related field is preferred. A strong understanding of software development principles and technologies is essential.

- Familiarity with composable software concepts, modular architectures, APIs, and integrations is highly desirable. Experience with Cloud Computing, ERP, HR, CRM platforms, Security Architecture, AI, ML, IoT, and related technologies is a plus.

- Exceptional communication, listening, and presentation skills are crucial for conveying technical information clearly to diverse audiences.

- Ability to work collaboratively with customers, partners, and internal teams to craft compelling propositions.

- Strong analytical, problem-solving, and creative thinking skills are necessary to address customer needs effectively.

- Prior experience in customer-facing roles like sales engineering, consulting, or product development is highly valuable. Building rapport and trust with customers is essential. Experience with CRM tools is a plus.

Benefits:

• Discretionary variable pay or commission scheme
• Stock options in a funded Series D scale-up
• Hybrid working model
• 24 days annual leave + public holidays
• Two Builder family days annually
• Time off between Christmas and New Year
• Generous Referral Bonus scheme