Solutions Architect

Konica Minolta Malaysia; Malacca City; On-site; MYR 60,000 - 90,000; Full time

Job summary

Konica Minolta Malaysia is seeking a proactive Solution Architect to support digital transformation projects and provide pre-sales consultation. You will work closely with customers, sales teams and technical colleagues to understand business needs, map them to feasible solutions and help ensure successful project delivery across the lifecycle.

Key duties include gathering requirements, designing digital solutions and workflow automation, delivering presentations and customer workshops, drafting

Qualifications

• Diploma/Degree in IT, Computer Science, Information Systems or related fields.
• 2 years of experience in Solution Consulting, Business Analysis, Pre-Sales, Solution Design or IT Project Delivery.
• Strong communication, documentation and stakeholder management skills.
• Proficient in English, Bahasa Malaysia and Bahasa Cina.

Responsibilities

• Gather and analyze customer requirements and business processes.
• Design and recommend digital solutions, workflow automation and document management systems.
• Conduct solution presentations, demonstrations and customer workshops.
• Prepare business requirements, process flows, SOWs and project documentation.
• Support sales teams with solution proposals, TCO analysis and customer consultations.
• Act as a bridge between customers, sales and implementation teams throughout the project lifecycle.
• Assist with project planning, UAT, SOP development and solution handover.

Skills

Communication skills

Documentation

Stakeholder management

English language

Bahasa Malaysia

Bahasa Cina

Education

Diploma/Degree in IT or related field

Job description

About the Role

We are looking for a proactive and customer-focused Solution Architect to support digital transformation projects and provide pre-sales consultation. You will work closely with customers, sales teams and technical teams to understand business needs, propose suitable solutions and ensure successful project delivery.

Key Responsibilities

• Gather and analyze customer requirements and business processes.
• Design and recommend digital solutions, workflow automation and document management systems.
• Conduct solution presentations, demonstrations and customer workshops.
• Prepare business requirements, process flows, SOWs and project documentation.
• Support sales teams with solution proposals, TCO analysis and customer consultations.
• Act as a bridge between customers, sales and implementation teams throughout the project lifecycle.
• Assist with project planning, UAT, SOP development and solution handover.

Requirements

• Diploma/Degree in IT, Computer Science, Information Systems or related fields.
• 2 years of experience in Solution Consulting, Business Analysis, Pre-Sales, Solution Design or IT Project Delivery.
• Strong communication, documentation and stakeholder management skills.
• Proficient in English, Bahasa Malaysia and Bahasa Cina.
• Customer-oriented with an interest in both solution consulting and sales activities.