Solution Support Engineer

Infoempregos; Petaling Jaya; Remote; MYR 15,000 - 25,000; Full time

Job summary

An innovative company is seeking an entry-level employee to provide remote technical support to customers. This role is perfect for someone eager to learn and develop their skills in a supportive environment. You'll assist with various administrative tasks, manage correspondence, and maintain organized files. The company offers professional training and development opportunities, ensuring you grow alongside your responsibilities. If you're passionate about helping others and want to kickstart your career in a dynamic team, this is the opportunity for you.

Benefits

Transportation allowance

Meal allowance

Medical assistance

Professional training and development opportunities

Qualifications

• Entry-level position requiring a willingness to learn and grow.
• Good communication and organizational skills are essential.

Responsibilities

• Assist with administrative and operational tasks.
• Answer calls and manage correspondence.
• Organize and maintain files and documents.

Skills

Willingness to learn

Communication skills

Organizational skills

Teamwork

Basic computer skills

Job description

Job Description:

Provide remote technical support to customers via telephone, e-mail, remote desktop sharing tool, and other appropriate means for products & services.

We are looking for an entry-level employee to join our team. If you are willing to learn and develop, this position is ideal for you.

Requirements:

• Willingness to learn and grow in your career.
• Good communication and organizational skills.
• Ability to work in a team.
• Basic computer skills are desirable.

Responsibilities:

• Assist with administrative and operational tasks.
• Answer calls and manage correspondence.
• Organize and maintain files and documents.
• Participate in projects and support daily activities.

Benefits:

• Transportation allowance.
• Meal allowance.
• Medical assistance.
• Professional training and development opportunities.