Solution & Application Engineer (Linear Technology)

Bosch Malaysia; Batu Kawan; On-site; MYR 60,000 - 85,000; Full time

Job summary

A leading technology firm in Penang is seeking an experienced application engineer to support the sales team's technical expertise. The role involves preparing technical documents, delivering on-site customer support, and conducting training sessions. Candidates should have a degree in Mechanical or Mechatronics Engineering and preferably over three years of relevant experience. The company offers a flexible working environment and promotes inclusivity.

Benefits

Flexible working environment

Diversity and inclusivity promotion

Qualifications

• 3+ years in application engineering or technical support is preferred.
• Understanding of linear motion systems is an advantage.
• Willingness to travel for on-site customer support and training.

Responsibilities

• Support sales team with technical expertise throughout customer journey.
• Prepare proposals and technical documents for product selection.
• Deliver on-site technical support and troubleshooting for customers.
• Conduct training and workshops for partners and internal associates.
• Coordinate with engineering team to tailor solutions to customer needs.
• Showcase products at exhibitions and roadshows.

Skills

Problem solving

Technical support

Sales support

Presentation skills

Understanding of Industry 4.0

Education

Degree/Diploma in Mechanical or Mechatronics Engineering

Job description

Overview

Do you want beneficial technologies being shaped by your ideas? Whether in the area of mobility solutions, consumer goods, industrial technology of energy and building technology – with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch. Bosch has been present in Malaysia since 1923, represented by Robert Bosch Sdn Bhd, with offices located in Selangor and Penang. In Malaysia, Bosch is active in the areas of Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. The company has four manufacturing arms in Penang with production focusing on mobility electronic, power tools, and semiconductors. In 2024, Malaysia employed over 4,000 associates. Additional information is available at www.bosch.com.my and http://www.facebook.com/BoschMalaysia.

Responsibilities

• Support sales team to deliver technical expertise across the full customer journey from the pre-sales engagement to post-sales support.
• Prepare proposal, technical document and solution concepts such as product selection, sizing, configuration and integration into customer systems.
• Deliver on-site technical support for customers, including troubleshooting and commissioning.
• Conduct technical training, demonstrations and workshop to build the competency of business partners, customers and internal associates.
• Coordinate with regional and global engineering team and product management to tailor Linear Technology solutions to customer needs, resolve technical challenges and bring best practices from the wider organization to Malaysian market.
• Showcase Linear Technology products at exhibitions and roadshows, engaging with customers and partners to strengthen market presence.

Qualifications

• Degree/Diploma in Mechanical or Mechatronics or related Engineering field.
• Minimum three years or more with application engineering, technical support or field service, particularly in Linear Motion Systems would be an added advantage.
• Understanding of modern industrial automation machine concepts and Industry 4.0 principles.
• Flexible, resilient problem solver with strong assertiveness and persuasion skills, who is enthusiastic about latest technological development changes and ability to leverage those for proposing technical solutions with the team.
• Entrepreneurial mindset, result orientation, and vision on the business impact of the performed activities.
• Willingness to travel for on-site customer support, training and exhibitions.

Additional Information

Your future of job location offers you:

• Flexible working environment
• A working environment that promotes diversity and inclusivity