Solution Admin Specialist

ManpowerGroup Malaysia; Kuala Lumpur; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Solution Admin Specialist to enhance operational efficiency and support senior management. In this dynamic role, you will provide essential administrative support, manage office records, and ensure smooth communication across departments. Your expertise in data analysis will help identify trends and improve operational processes. This position offers a fantastic opportunity to contribute to a thriving organization while honing your skills in a collaborative environment. If you are an organized and proactive individual with a knack for problem-solving, this role could be your next career move.

Qualifications

• Bachelor’s degree in a relevant field required.
• Years of experience in administration or operations preferred.

Responsibilities

• Provide administrative support and maintain office records.
• Track KPIs and prepare reports on operational performance.

Skills

Organizational Skills

Communication Skills

Problem-solving

Multitasking

Data Analysis

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Operations Management

Tools

MS Office Suite

Project Management Software

Job description

Solution Admin Specialist

SCOPE & AUTHORITY

Current:

• Provide administrative support to direct superior and senior management as required.
• Maintain and organize office records, files, and documentation.
• Handle incoming phone calls, emails, and other forms of communication.
• Support day-to-day operations to ensure efficient workflow across the organization.
• Monitor and maintain the operational processes to ensure that they align with company objectives.
• Assist in the development and implementation of operational policies and procedures.
• Assist in managing and coordinating operational projects.
• Help to ensure that projects are completed on time, within budget, and according to specifications.

KEY RESULT AREAS

• Ensuring smooth communication and collaboration between departments.
• Helping align administrative and operational goals in the department
• Regular reporting to your superior on the status of operations and administrative functions.
• Identifying trends and areas of improvement based on data analysis.
• Track and analyze key performance indicators (KPIs) related to operational efficiency and productivity.
• Prepare reports on operational performance and provide recommendations for improvement.
• Supervise the operations team, assigning tasks, and ensuring deadlines are met.

WORK EXPERIENCES

Qualifications:

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• Years of experience in administration, operations, or a similar role.
• Proficient in MS Office Suite (Excel, Word, PowerPoint).
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Problem-solving attitude with attention to detail.
• Ability to work independently and as part of a team.
• Knowledge of office equipment and supply management is a plus.

Desired Skills:

• Familiarity with project management software (e.g., Asana, Trello).
• Experience in managing office facilities and resources.
• Strong time-management and prioritization skills