Software Technician

Digital Marketing Consultancy Sdn Bhd; Puchong; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading digital marketing consultancy in Malaysia is seeking a technician to install and maintain POS systems. The role involves troubleshooting, providing technical support, and training customers. Candidates should have a diploma or degree in IT or a related field, with strong problem-solving skills and good communication abilities.

Benefits

Attractive Salary

Commission

Petrol Allowance

Company Trip

Increment

Annual Bonus

Overtime Claim

Medical Claim

Qualifications

• Minimum 1-3 years experience in related field.
• Basic knowledge of networking and operating systems (Windows).
• Able to work independently and in a team.

Responsibilities

• Install, configure, and test POS systems and peripherals.
• Troubleshoot and diagnose hardware, software, and network issues.
• Provide on-site and remote technical support.

Skills

Problem-solving

Communication

Customer service

Education

Diploma/Degree in IT, Computer Science, Electronics

Job description

Job Responsibility

• Install, configure, and test POS systems, peripherals, and related software at customer locations.
• Troubleshoot and diagnose hardware, software, and network issues related to POS systems.
• Provide on-site and remote technical support to customers.
• Perform system upgrades, updates, and preventive maintenance.
• Train customers on the proper use of POS systems and software.
• Ensure all service requests and issues are resolved in a timely manner.
• Document technical issues, solutions, and service reports.
• Adhere to company policies during installations and repairs.
  
  

Job Requirements

• Diploma/Degree in IT, Computer Science, Electronics, or a related field.
• Required language(s): Mandarin, English, Bahasa Malaysia
• Experience in POS system installation, troubleshooting, and maintenance is an advantage.
• Basic knowledge of networking and operating systems (Windows).
• Ability to diagnose and repair hardware and software issues.
• Strong problem-solving skills and attention to detail.
• Good communication and customer service skills.
• Able to work independently and in a team.
• Possess own transport and willing to travel to client locations.
• Minimum 1-3 years experiences at related field.
  
  

Job Benefits

• Attractive Salary
• Commission
• Petrol Allowance
• Company Trip
• Increment
• Annual Bonus
• Overtime Claim
• Medical Claim