Software Quality Assurance Manager

UST; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company is seeking an experienced QA Manager to oversee a talented team focused on BFSI projects. This role involves developing QA strategies, leading testing initiatives, and ensuring high-quality software solutions. Ideal candidates will have strong leadership skills, technical expertise in testing tools, and experience in the BFSI domain.

Qualifications

• 8+ years in software QA with 3+ in leadership roles.
• Strong background in BFSI testing methodologies.
• Proficient in automation tools like Selenium and UFT.

Responsibilities

• Lead QA teams in testing across multiple streams.
• Define QA strategy aligned with business goals.
• Ensure compliance with regulatory requirements in testing.

Skills

Manual Testing

Automation Testing

Performance Testing

Analytical Skills

Troubleshooting

Stakeholder Communication

Education

ISTQB Certification

Tools

Selenium

UFT

JMeter

LoadRunner

Postman

REST Assured

Cucumber

Job description

Job Summary:

We are seeking an experienced and results-driven QA Manager to lead and manage a team across BFSI projects. The ideal candidate will bring a deep understanding of QA best practices, a strong technical foundation in testing tools and frameworks, and excellent leadership and stakeholder management capabilities. This role is crucial for ensuring the delivery of high-quality, scalable, and compliant software solutions across our financial platforms.

Key Responsibilities:

• Lead and manage QA teams across manual, automation, and performance testing streams.
• Define and implement QA strategy, standards, and best practices aligned with business goals and compliance requirements.
• Oversee test planning, execution, defect management, and reporting for projects across SDLC and STLC.
• Drive test automation initiatives and ensure scalable and maintainable automation frameworks are in place.
• Coordinate performance testing efforts, including workload modeling, bottleneck analysis, and system optimization recommendations.
• Collaborate closely with cross-functional teams including Development, DevOps, Product, and Business to ensure test coverage and timely releases.
• Manage test environments, test data, and tool configurations (e.g., JIRA, ALM, TestRail, Jenkins, LoadRunner, JMeter, Selenium, UFT).
• Ensure the QA team follows appropriate testing methodologies (Agile, Scrum, Waterfall).
• Provide mentoring, guidance, and performance reviews for QA team members.
• Ensure continuous improvement in testing efficiency, defect leakage rates, and cycle times.
• Prepare QA metrics and dashboards for leadership and stakeholder reporting.
• Ensure regulatory and compliance-related testing is appropriately planned and executed in BFSI contexts.

Required Skills and Qualifications:

• 8+ years of overall experience in software quality assurance, with at least 3 years in a QA leadership or managerial role.
• Proven experience managing manual, automation, and performance testing teams.
• Strong technical background with hands-on knowledge of tools like Selenium (Java/Python), UFT, JMeter, LoadRunner, Postman, REST Assured, and BDD tools (e.g., Cucumber).
• Solid understanding of BFSI domain, including Core Banking, Payments, Lending, or Insurance platforms.
• Experience in leading QA efforts in Agile, Scrum, and Waterfall environments.
• Excellent understanding of SDLC, STLC, and defect lifecycle management.
• Exposure to CI/CD pipelines and version control systems (e.g., Jenkins, Git, GitHub Actions, Azure DevOps).
• Strong analytical, troubleshooting, and problem-solving abilities.
• Excellent stakeholder communication and coordination skills.
• ISTQB Certification or equivalent QA certifications.

Nice to Have:

• Experience with compliance and regulatory testing in BFSI.
• Exposure to cloud-based testing environments and SaaS platforms.